Do you attempt to resolve conflict with a 21st century mindset while they have a prehistoric reaction? A recipe doomed for failure.

Unless you are changing behaviors at the caveman brain and at the conscious level, you will not have long-lasting change.

How many times have you paid big bucks to bring in an “expert” in Leadership, Communications, Management or even Customer Service, only to have your employees revert back to their old behaviors soon after the training?

Frustrating, isn’t it?

Most training sessions deal with surface behaviors, surface solutions and surface results.  All of which are temporary, at best.   This is where most training programs come short.

React and the situation manages you.  Respond and you are in control.

Our experiences, and our memories of those experiences, affect every aspect of our lives.  We have to change our perception to change our behaviors.  And to change our behaviors, we have to be aware of our perspectives became our reality.

Shari’s session was great -> it pinpointed exactly how I am/feel/act/react at work!  I now know it’s not only me and I now understand why I do things and how not to do them anymore. I have found better solutions! More people should sit in on this subject with her!!!. .. NBAA Schedulers & Dispatchers Conference

Shari has researched and explored behaviors, self-deception and conscious awareness.  She has linked emotional intelligence with how your brain changes your perception.  She has created The Science of Collaboration™ … giving leaders the skills and techniques necessary to inspire and foster a higher degree of employee engagement.

Click here for a brief explanation of Emotional Intelligence and a sample report of the EQi Assessment we offer.    We have partnered with MHS and now offer the EQi Assessment,  an emotional intelligence assessment that has been used for decades by top corporations and the military.  Contact Shari for your sample copy and details on offering this to your staff.

What does that mean to you?

• Your team is focused on the root cause of the problem, not consistently reacting to symptoms.
• Increased time because team members handle disagreements themselves instead of involving you each time
• Reduced stress because of fewer undesirable interactions
• More time to do what you enjoy, what you do best, what you are paid to do
• Real world solutions for real bottom line results

If you are looking for a different, edgier, keynote speaker or facilitator to lead you and your team to permanent, lasting, change, contact Shari to see if she is right for your organization.  Shari’s programs are not for every organization … just for the organizations that want to experience a higher level of productivity, employee engagement and staff morale.

She has been featured and quoted in Investor’s Business Daily, International MBA, Call Center Info Magazine, Exchange Morning Post – Ontario, Security Magazine and other publications.

Call or email Shari today.  You can schedule a complimentary 20-minute consultation so you both can determine if she’s a good fit for your organization.  There is no obligation and nothing to lose….except time-wasters and over-extended meetings!

Click here to learn more about Shari Frisinger.

Click here to download Shari’s One Sheet. [PDF Size: 460k]