Thank you to Daniel Slapo, Corporate FA Insider for sponsoring my Conflict Resolution Break-out Session at the NBAA Flight Attendant's Conference

See our Aviation Page for Details and the downloadable handout

How Would You Rank Your Communication Effectiveness?

Have you ever wondered why you can sync so well with some people, yet with others it takes a tremendous amount of your energy to have a simple conversation?  Have you gotten irritated at what seems to be a simple clear comment, yet misunderstood by your listener?  Reacting in any situation calling for clear effective communication can severely damage your reputation and efficiency as a leader and can reflect poorly on your company.

True leaders know there is more to running an indispensable company besides scheduling, statistics and financials.  It takes understanding their staff, and how to promote and inspire employee engagement and loyalty, positively influence and motivate their teams and positively affect their bottom line results.  The foundation of team building and communications, and an integral part of strategic planning and decision making, is awareness and understanding your own behaviors - actions and reactions - and those of others - direct reports, colleagues and others you come in contact with. 

According to the American Psychological Association, 80% of Americans feel stressed about current economic conditions.  At work, that stress can easily escalate into conflict. Each generation's communication and thought processing style can differ dramatically and can cause uncertainty and confusion. 

The bottom line: our ever-changing business environment demands that corporate leaders assess their listener's approach and master the elements of communication as quickly as possible in order to avoid the serious ramifications of poor judgment.  A strong level of emotional intelligence is a must in today's world.

Shari Frisinger knows what makes teams productive, understands what causes problems and works with you and your team on resolving them.  She'll get you focused on rooting out the causes of tension instead of merely reacting to the symptoms.  What does that mean to you as a leader?

• Increased time because team members handle disagreements themselves instead of involving you each time
• Reduced stress because of fewer undesirable interactions

Shari L Frisinger is a national communications expert, author, speaker and facilitator who has helped thousands of people learn to be more confident in their communication and business situations.  She combines communication styles, emotional intelligence skills and the intricacies of how your mind perceives realily into a fascinating presentation.

She has been featured and quoted in Investor's Business Daily, International MBA, Call Center Info Magazine, Exchange Morning Post - Ontario, Security Magazine and other publications.

Call or email Shari's office today.  You can schedule a complimentary 25-minute consultation with Shari so the two of you can determine if she's a good fit for your organization.  There is no obligation and nothing to lose.

Click here to learn more about Shari Frisinger.

Click here to download Shari's One Sheet. [PDF Size: 460k]

Shari Frisinger, MAS, knows the aviation industry and understands the challenges confronting aviation professionals. She earned her Master's degree in Aeronautical Science from Embry Riddle Aeronautical University, specializing in Management and Operations. Her thesis research on "Personalities in the Cockpit"continues with entire flight departments discovering the many facets of  communication human factors and other related aviation topics.

CornerStone Strategies LLC is highly engaged in continued aviation education and training through its affiliation with the National Business Aviation Association's PDP and SPDP Programs. CornerStone Strategies is one of the few non-academic organizations that have passed the rigorous approval process authorizing them to train courses in these professional aviation programs.

Her fascinating CRM session has enlightened many flight departments on their actions, reactions and causes of theirs and others' behaviors.  Schedule her to come to your flight department and contribute to her research findings!

Click here to learn more about Shari's experience in Aviation.

"It Isn't What I Said; It's What He Thought He Heard"
January, 2008

Watch Shari's engaging and humorous speaking style as she relates a personal miscommunication experience.

Click here to view more videos of Shar Frisinger

How to build a team perspective by incorporating individual points of view.

Communication Replugged presents skills and methods to connect the speaker and listener by identifying and managing the pitfalls that cause communications to collapse and remain separate.

It is offered as a captivating keynote speech or as a fascinating seminar. In the fall of 2009 Communication Replugged will be Shari's newest book.

Check out Shari Frisinger's other energizing Presentations.

"Life is a succession of moments, to live each one is to succeed."
-Corita Kent