In conflict, do you push through your solution, disregarding their resistance?
To dissolve the resistance, resolve the conflict, mitigate risk and emerge through the chaos, a combination of emotional intelligence and brain science is needed. You must ..... more
Aviation
SMS and IS-BAO assist you in mitigating risk.
To mitigate risk, you must influence employee reactions.
To influence employee reactions, you must control your thoughts.
To control your thoughts, you manage your own emotions.
Shari’s articles have been published in over 40 publications including FlightSafety AeroSafety World, Corporate FAInsider, Advance for Audiologists, Law Office Administrators Magazine and Investors Business Daily.
Download these articles to gain insight into how emotional intelligence relates to communication, leadership and teamwork. more