Do you attempt to resolve conflict with an objective mindset while others are throwing an adult temper tantrum? A recipe doomed for failure.

Unless you are changing behaviors deep in your mind, you will revisit the situation again and again and again.

Frustrating, isn’t it? more

To manage company risk, you must manage employee reactions.

To manage employee reactions, you must manage your thoughts.

To manage your thoughts, you manage your own emotions.

Success in the aviation industry involves a unique set of skills: the ability to work effectively in a closely confined space for hours, long periods of time spent away from home, adapting, adjusting and quickly acclimating to sudden, unexpected changes. more

Shari’s articles have been published in over 40 publications including FlightSafety AeroSafety World, Corporate FAInsider, Advance for Audiologists, Law Office Administrators Magazine and Investors Business Daily.

Download these articles to gain insight into how emotional intelligence relates to communication, leadership and teamwork. more