Welcome!

Do you attempt to resolve conflict with a 21st century mindset while they have a prehistoric reaction? A recipe doomed for failure.

Unless you are changing behaviors at the caveman brain and at the conscious level, you will not have long-lasting change.

How many times have you paid big bucks to bring in an “expert” in Leadership, Communications, Management or even Customer Service, only to have your employees revert back to their old behaviors soon after the training?

Frustrating, isn’t it?

Most training sessions deal with surface behaviors, surface solutions and surface results.  All of which are temporary, at best.   This is where most training programs come short.

React and the situation manages you.  Respond and you are in control.

Our experiences, and our memories of those experiences, affect every aspect of our lives.  We have to change our perception to change our behaviors.  And to change our behaviors, we have to be aware of our perspectives became our reality.

Shari’s session was great -> it pinpointed exactly how I am/feel/act/react at work!  I now know it’s not only me and I now understand why I do things and how not to do them anymore. I have found better solutions! More people should sit in on this subject with her!!!. .. NBAA Schedulers & Dispatchers Conference

Shari has researched and explored behaviors, self-deception and conscious awareness.  She has linked emotional intelligence with how your brain changes your perception.  She has created The Science of Collaboration™ … giving leaders the skills and techniques necessary to inspire and foster a higher degree of employee engagement.

Click here for a brief explanation of Emotional Intelligence and a sample report of the EQi Assessment we offer.    We have partnered with MHS and now offer the EQi Assessment,  an emotional intelligence assessment that has been used for decades by top corporations and the military.  Contact Shari for your sample copy and details on offering this to your staff.

What does that mean to you?

  • Your team is focused on the root cause of the problem, not consistently reacting to symptoms.
  • Increased time because team members handle disagreements themselves instead of involving you each time
  • Reduced stress because of fewer undesirable interactions
  • More time to do what you enjoy, what you do best, what you are paid to do
  • Real world solutions for real bottom line results

If you are looking for a different, edgier, keynote speaker or facilitator to lead you and your team to permanent, lasting, change, contact Shari to see if she is right for your organization.  Shari’s programs are not for every organization … just for the organizations that want to experience a higher level of productivity, employee engagement and staff morale.

She has been featured and quoted in Investor’s Business Daily, International MBA, Call Center Info Magazine, Exchange Morning Post – Ontario, Security Magazine and other publications.

Call or email Shari today.  You can schedule a complimentary 20-minute consultation so you both can determine if she’s a good fit for your organization.  There is no obligation and nothing to lose….except time-wasters and over-extended meetings!

Click here to learn more about Shari Frisinger.

Click here to download Shari’s One Sheet. [PDF Size: 460k]

View Shari Frisinger's profile on LinkedIn

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Media



"It Isn't What I Said; It's What He Thought He Heard"
January, 2008

Watch Shari's engaging and humorous speaking style as she relates a personal miscommunication experience.

Click here to view more videos of Shar Frisinger

 

Communication Replugged

Increase your own personal excellence and create a high performing team by incorporating emotional intelligence with behavior consequences together. "It's not what you said ..."  presents skills and techniques to connect the speaker and listener by identifying three areas that cause communications break-downs. It is offered as a captivating keynote speech or as a fascinating seminar. In the fall of 2010 Light Bulb Communications will be Shari's newest book. Check out Shari Frisinger's other energizing Presentations.

 

Quote of The Day

"Success is a journey, not a destination." -Ben Sweetland

 

Plug In

Enhance and Enrich Your Communication Skills. Plug Into Our Communication Contact List.



 

Upcoming Events

There are no courses or events scheduled at this time.

 

Blog Posts

2
Sep

What do you see … part 3

This one is quite tricky! The word TEACH reflects as LEARN! What do Share and Enjoy:
 
31
Aug

What do you see … part 2

You may not see it at first, but the white spaces read the word optical, the blue landscape reads the word illusion. Look again! Can you see why this painting is called an optical illusion? Share and Enjoy:
 
30
Aug

What do you see … part 1

These next four blogs come to you by way of my good friend and colleague, Jason Cordoba, Manager of Small Business Systems -Aviation Industry at Component Control. I met Jason several years ago at an ACPC conference … he was instrumental in keeping the break-out session crowd under control. In black you can read the word ...
 
27
Aug

Claiming another’s ideas….

My brother, Norm, called to ask my professional coaching opinion on how he should handle a work situation: “One of the guys I work with presented one of my ideas, but did not give me credit for the idea. I want to confront him, and I want to do it professionally.” Before we could discuss ...
 

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