If I asked you if you have ever intentionally run a red light, what would your response be?
How about if I asked if you have ever slid though a red light?
Aren’t they the same thing? Don’t they both mean that you broke the law and proceeded when you should have stopped?
Which sounds better …. Less threatening, friendlier?
If you asked someone whose communication or personality style was opposite yours, would they agree with you? Generally speaking, people that are more forceful and aggressive prefer the action words and words that have a ‘hard’ sound like the ‘k’. People that are more introverted prefer the ‘s’ and the ‘c’ sounds over the harsh ‘k’ sounds.
Do the words we use really make a difference? Try it for yourself.
It isn’t what I said, it’s what you think you heard.
