I have just returned from NYC and an exciting conference … Air Carriers Purchasing Conference. The primary purpose of this organization is to connect airlines and ‘suppliers’ — those of us that want to do business with suppliers. This was … Continue reading
Switching Hats and Mindsets Gives a Different Perspective
Filed under: Aviation Posts, communication, intention, interpretation, listening Permalink
Truth or Consequences
In a recent leadership seminar I was facilitating, the topic of behavior [specifically bad behavior] and the consequences of that behavior. So often I get asked “why does management let so-and-so continue to act that way …” when they reference … Continue reading
Filed under: communication, intention, interpretation, leadership Permalink
Dynamics of Empowered Leadership
Offered at NBAA, Sunday October 18, in Orlando
Learned and Selective Perception
When we are under stress, we regress to the behaviors that we are most comfortable with, the ones that we can do without conscious thought. In the middle of an argument, we may find we behave the same way we … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation Permalink
