Quick Connection Communication

Archive for November 12th, 2009

Captainitis in a Different Light

Captainitis, the phenomenon that occurs when subordinates do not speak up to “the person in charge”, can rear its ugly head in many ways. In February 1980, a United Airlines career second officer [based on his lower than desired level of pilot proficiency], became the first officer!  The captain, a friendly grandfather-type figure, did not challenge the decision when the first officer announced that he and the second officer would be changing positions.  Even though the cockpit recordings contained inferences of uncomfortableness, encouragement and helpful cues, the captain did not acknowledge the tension these officers were feeling.  Unfortunately, this story ends with a crash and no survivors. Both officers wanted to please the captain.  The original second officer [who became the first officer] wanted to please his ’superior’, and did not communicate his uneasiness in becoming (more…)