This is an excerpt from an article on How Subliminal Advertising Works.  One paragraph states:

The more stressed-out we are by the financial crisis and other problems, the more we unconsciously adhere to familiar, comforting rituals.

Think how this affects your communications behavior.  When you begin experiencing friction with a colleague or a partner, and the friction continues.  You become irritated and frustrated, and the other person probably (more…)

NBAA Schedulers & Dispatchers Conference, San Antonio, TX Winning the respect of chief pilots, directors of maintenance and others in your organization is crucial to your success, and possibly the success of your flight department – but your expertise only gets you so far! Using your personal (more…)

How Leaders Inspire, Influence & Achieve Results It’s a fact of organizational life: to lead well you must communicate well, especially in the fast-paced results-oriented atmosphere of business aviation where time can be of the essence. Identifying your triggers and patterns, and objectively diagnosing your behaviors to (more…)

I am an adjunct faculty member for Mountain State University in their School of Leadership and Professional Development Program. One of the books we use is Peter M Senge’s “The FIfth Discipline”

In a discussion, different views are presented and defended …. In dialogue, different views are presented as ameans toward discovering a new view.  In a discussion, decisions are made.  In a dialogue, complex issues are explored.  When a team must reach agreement and decisions must be taken, some discussion is needed.

In class, one of the students mentioned that when problems arise in (more…)

When we disagree with someone, our initial instinct is to push, push harder, push louder, push push PUSH!!!!  The more resistance we encounter, the more we push, the more we stand firm, the more we believe our viewpoint is the right viewpoint and should be the only viewpoint. (more…)

Write the word communicate _ _ _ _ _ _ _ _ _ _ _ _ Did you solve it?  If not, let me show you: _c_o_m_m_u_n_i_c_a_t_e_ How’d you do?  Remember, It’s not what I said, it’s what you think you heard

Print the word communicate _ _ _ _ _ _ _ _ _ _ _ _ Yes, in the spaces provided above, please print the word communicate. This is not a trick, you need no special glasses, pen or magnifying glass. (more…)

Is this a surprise to anyone that has worked in an office environment?

New Scientist magazine set out to see if the laws of the jungle can be applied to the office. After interviewing behavioral researchers and biologists, it concluded that “the office and the jungle are surprisingly similar,” because “both (more…)

I saw this on the TNT television series “Raising the Bar” — it’s an interesting statement:

When a witness tells the jury that he’s absolutely sure, then the jurors often conclude that he’s absolutely right.  Certainty only proves certainty, not accuracy.

Their certainty only proves they are sure of what they remember, not necessarily what accurately happened. Do you blindly accept someone’s certainty to the accuracy of the situation? Do you think through their logic?  Do you rephrase (more…)

Mutual bad behaviors .. what else? I was watching a recent episode of “Raising the Bar” .. this one was called “O! Say Can You Pee” about the behavior US Code states that one should stand with the hand over their heart when the US National Anthem (more…)