Points To Ponder: Certainty or Accuracy
I saw this on the TNT television series “Raising the Bar” — it’s an interesting statement:
When a witness tells the jury that he’s absolutely sure, then the jurors often conclude that he’s absolutely right. Certainty only proves certainty, not accuracy.
Their certainty only proves they are sure of what they remember, not necessarily what accurately happened.
Do you blindly accept someone’s certainty to the accuracy of the situation? Do you think through their logic? Do you rephrase and paraphrase to insure your own clarity? Asking questions in a non-defensive way can shed light on someone’s thinking process.
What do you accept as correct, just because someone expresses it with confidence and an air of authority?
Shari Frisinger can open or close your conference or meeting with an engaging, high energy keynote address on communication disconnects. She is also available for break-out sessions on communication topics such as emotional intelligence, challenging conflict and team dysfunctions.
Tags: attorney, communication, CornerStone Strategies LLC, emotional intelligence skills, emotional intelligence techniques, intention, interpretation, jury, jury duty, Points to Ponder, Raising the Bar, TNT, witness
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