It seems no matter what the economy is doing, keeping good employees is the #1 concern of executives.  The #1 reason those good employees leave is still bad managers, according to a recent article in the Atlanta Business Journal.

“Unhappiness with management” ranked far and above “not enough opportunities for advancement” and “no recognition”.  Far below these was ”salary dissatisfaction”.

Let me ask you … how much effort does it take to focus more on what your employees are dealing with, or what they need or want?  Can you afford to take some time to listen, really listen, to them?  How much does it cost you to give them accolades or specifically thank them?

The higher the level of emotional intelligence, the more likely staff members and employees will stay.  Knowing how your employees [and colleagues] see your handling of stressful and/or uncomfortable situations affects their interactions with you.  If you chastise and berate others, they are less likely to go out on a limb for you.

It’s not what you said, it’s what your staff thinks they heard

Tags: Atlanta Business Journal, communication, emotional intelligence techniques, leadership, praise, rewards, Robert Half International

This entry was posted on Friday, February 5th, 2010 at 10:07 am and is filed under communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.