I had to go to an attorney to look over a many-page legal document. I do not like to deal in details, especially legalese-details. Just to be sure, I thought having an attorney review it would be in my best interest.
After he read my document, he said of one particular paragraph [and I am paraphrasing, for this is what I think I heard]: When something is not stated clearly, it leaves us room to interpret.
Think about it …. we make assumptions many times throughout the day when our understanding is not clear. And with our assumptions comes our past experiences, good and bad. Others make assumptions on what we say when our communication is not clear. And with their assumptions come their past experiences, good and bad.
How do we know when our communication is not clear? How do we know when our words are being interpreted or are being understood as we meant them? How do we know when our understanding is not clear? Especially in this fast-paced technical world where we may not have time to double-check? Or we may feel intimidated to ask questions?
Is it what you said? Or what they think they heard?