Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your … Continue reading
shari2008
Gaining Rapport by Asking Questions
Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let … Continue reading
Ladder of Influence leads to Misguided Beliefs
How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading
Surely its not what was meant ….
Something Went Wrong in Jet Crash, Expert Says Really? Ya think? ——————————————————————– Police Begin Campaign to Run Down Jaywalkers Now that’s taking things a bit far! —————————————————————— Panda Mating Fails; Veterinarian Takes Over What a guy! ——————————————————————-
Filed under: Uncategorized Permalink
Feedback, Criticism or Rejection?
Sally, a client, recently told me that she received some feedback on her behaviors that was presented as ‘constructive criticism’. “Shari it was not constructive at all. they were flat-out rejecting how I handled a meeting. There was nothing constructive … Continue reading
Frank Lloyd Wright vs. Tinker Bell
The thing always happens that you really believe in; and the belief in a thing makes it happen – Frank Lloyd Wright You think good things will happen just because you wish they will happen – The Tinker Bell Effect … Continue reading
Filed under: communication, intention, interpretation, listening, Uncategorized Permalink
Emotionally Enabled – AeroSafety World
Check out Shari’s article, Emotionally Enabled, in the August edition of Flight Safety World’s AeroSafety Magazine: Emotionally Enabled Article in Fight Safety Foundation AeroSafety World Magazine or Emotionally Enabled from FlightSafety Foundations AeroSafety World For a text version of only … Continue reading
Universal Truths
I am sure you can relate to some, if not all! UNIVERSAL TRUTHS 1. I think part of a best friend’s job should be to immediately clear your computer history if you die. 2. Nothing sucks more than that moment … Continue reading
Filed under: communication, interpretation Permalink