If you missed my EI Aviation Accident Webinar on the Colgan Air accident, you can still benefit from the information.
Download the handout; responses to questions will be posted on my blog.
Thanks to NBAA Schedulers & Dispatchers 2010 Conference for the success of ‘The Perceptive Leader’ and ‘Getting Results with No Authority’
Additional handouts on communications and Emotional Intelligence are available for your use
Strong emotional intelligence skills and high performing teams outside the cockpit have become the defining characteristics of the most successful flight departments. As a presenter at many National Business Aviation Association [NBAA] conferences and facilitating CRM sessions for flight departments, Shari has seen the challenges facing our industry.
Did the Captain’s lack of empathy play a key factor in the February 2009 Colgan Air Accident? How much did emotional intelligence affect the UA232 Sioux City accident?
She earned her Master’s degree in Aeronautical Science from ERAU. As she pursues her Doctorate in Executive Leadership, she continues researching human factors that includes behaviors, emotional intelligence skills, brain physiology and crew/team synergies within flight department crew members.
Shari’s findings have been reported at the FlightSafety Corporation Safety Seminar and in her CRM and communication / emotional intelligence seminars. Due to popular demand her complete findings The Makeup of Corporate Flight Departments are now available to other companies.
Flight departments such as Pfizer, FirstEnergy Corp and Aramco have benefited from Shari’s CRM sessions. Other aviation companies such as Dixie Aerospace, Smith’s Aerospace/GE Aviation and Wencor have taken advantage of Shari’s expertise. Crew members from these flight departments have found value in Shari’s PDP courses: Chevron, Boeing, ExxonMobil, General Dynamics, John Deere, IBM, Pentastar, KeyCorp, Enterprise Rent-A-Car and others.
Shari’s recent break-out session handouts at NBAA are available for your download: “Friction Control and Listening Skills”, “Speak and Present Like a Pro”, “Conflict Resolution“
CornerStone Strategies is in the forefront of continued aviation education and training through its affiliation with NBAA and Mountain State University’s Aviation Department.
The National Business Aviation Association is the leading business aviation organization. To prepare its members for a strong industry in the future, they have created a Professional Development Program and a Schedulers Professional Development Program. The stringent certification process required to teach these courses insures only the highest quality of instruction and instructor.
CornerStone Strategies is proud to be certified by NBAA as a PDP/SPDP Provider and is one of the few non-university organizations authorized to teach these courses, and the only certified woman business enterprise. Our courses include:
The Perceptive Leader (PDP L4) **New Approved Course**
True leaders realize that communication has many facets: verbal, nonverbal, written, meeting facilitation, presentations, listening and persuading. The foundation of team building and communications, and an integral part of strategic planning and decision making, is awareness and understanding your own behaviors. An intelligent leader understands the importance of motivating each person individually and managing their own reactivity and the reactivity of the team.
Creating and Maintaining a Vibrant Company Mindset. (PDP L1)
A top leader understands the importance of writing vision, mission and value statements, and knows the importance of supporting and demonstrating the corporate mission and goals so that they flow through all levels of personnel in the organization.
Dynamics of Empowered Leadership (PDP L3)
The powerful leaders of our time were able to guide their teams to synergize … and in this synerization, meetings become more productive, performance appraisals are used as an improvement tool, and both internal and external customers are excited to interact with your team.
Goal Setting for Today’s Professional Flight Department (L2)
Highly successful people know that setting attainable, complete and focused goals are vital to a thriving organization. Creating these specific steps in developing and executing your goals will keep your priorities where they need to be, and can give you the motivation to continue exceeding your goals.
Conducting Valuable Performance Reviews (PM5)
Top rated managers realize that performance reviews are a valuable tool to insure the needs of the company, the department and the employee are met. Knowing the key elements in developing and conducting an employee performance review is essential to effective leadership.
CornerStone Strategies works, through mentoring / consulting and training, with entire departments and individuals within those organizations to achieve their stretch goals and raise the bar on the industry.
As an organization, you may choose to attend these courses as offered, or request that they be tailored to fit your company’s needs, using your company’s data and examples. They can be given at your facility or at an off-site location.
In addition, organizations may desire additional education and training. For example, ACPC has hired Shari to facilitate break-out sessions for four consecutive years, and has worked with her in creating a training structure for their attendees. Her presentations include Communication Across Personality Styles and Persuasive Communication I, II.
CornerStone Strategies offers courses throughout the U.S. On-site classes are held quarterly in Houston Texas and Dallas Texas.
Contact Shari for specifics on these courses and to discover how you can earn NBAA certificates from the PDP and SPDP Programs.