State of Mind

What importance does your state of mind play in your communication interactions? Does it really make a difference if you are 100% focused on your conversation … on both sides of the conversation? When we are preoccupied and have a … Continue reading

To Fluff … or not to fluff

One of my passions, and as luck would have it, most popular workshops is the one on communicating in the way that your listener needs to be communicated to. In other words, talk slower to those that talk slower, and … Continue reading

The Habits of the Mind ….

Time for Points to Ponder The Habits of Mind of Professional Behavior* … This can bring up many different habits — think before speaking, don’t cuss or use inappropriate words, keep an open mind ….. and these may have a direct … Continue reading

Universal Truths

I am sure you can relate to some, if not all! UNIVERSAL TRUTHS 1. I think part of a best friend’s job should be to immediately clear your computer history if you die. 2. Nothing sucks more than that moment … Continue reading

Emotions Rule!

At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference.  He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!

NBAA IOC

Join us at NBAA’s International Operators’ Conference in beautiful San Diego for two invigorating PDP courses …. you will never look at performance appraisals and setting boring goals the same way!

The Office IS the Jungle

Is this a surprise to anyone that has worked in an office environment? New Scientist magazine set out to see if the laws of the jungle can be applied to the office. After interviewing behavioral researchers and biologists, it concluded … Continue reading

Your Emotional Mind: Webinar

Join me for information on my no-fee webinar on Your Emotional Mind or to register directly. If you are not able to attend, you can listen to the recording.  You must register to get access to the recording.

Cessna Pilot Center BreakOut Session

Shari will be giving a 60-minute breakout session at the First 2011 Cessna Pilot Center Conference to be held in Orlando.  The topic will be Left Brained or Right Mind Leadership and Flight Instruction. This session is sponsored by Mountain … Continue reading

CRM From the Inside Out

Another NBAA Flight Department has engaged Shari to improve their inter-crew and intra-personal communications.  She mixes communications, behaviors, mind science and emotional intelligence in a light-hearted fun way for flight department crew members to enjoy learning while they can laugh … Continue reading