I recently facilitated a leadership seminar. The attendees were first and second line supervisors, having been in that position for up to 10 years. We were talking about staff members being focused on the success of the team and the … Continue reading
Whose Eyes Are You Using?
As I was watching my two dogs … a 58 lb. 10-year-old basenji-shepherd-touch-of-lab that is not very assertive. and a 40 lb. 2.5-year-old female corgi-terrier mix. I thought about how well they get along now … and how it was … Continue reading
When is a question not a question?
The human factors in aviation accidents is fascinating.Looking at this from a communications perspective, one of the events that sticks out in my mind, probably because it happens frequently to all of us, is the air traffic controller made a … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation, leadership, listening Permalink
Stopping at the amygdala ….
while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats. We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and … Continue reading
Fiddler on the Roof
One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty. One action that can easily show their appreciation is to praise their staff. Remember: our emotions ‘arrive’ before our thoughts. How we feel … Continue reading
Oh no!? Or Oh yes!
According to AIN Alerts in October of 2009 “Transportation fatalities in the U.S. decreased by 4 percent last year, according to preliminary figures released Thursday by the NTSB. Aviation deaths dropped substantially, from 784 to 545 year-over-year. Nearly 90 percent, … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation Permalink
HR vs. CEO: ‘People’ vs. ‘Bottom Line’
Speaking of natural behavioral styles, the Washington Business Journal had an article about this very topic … why are more HR executives not at the executive table? There are a variety of reasons; however one of the top set is … Continue reading
