Does ‘Pilot Error’ Really Exist?

As we know, ‘pilot error’ is the cause of many accidents. The precursor of Pilot Error is aviation medicine …. This was a result of the aircraft manufacturers having to replace numerous crashed planes by pilot wanna-be’s. In the early … Continue reading

Behold the Ultimate Truth!

Why don’t we tell others how to manage or communicate with ourselves? This seems like a very simple concept, doesn’t it? Think about how much easier, or simpler, our lives would be if we were forthright with this information. Aahh … Continue reading

Cheap Talk with Little Credibility

With the massive thrust of technology putting our communication in a high-speed time warp: “When you draw your own conclusions from a story or symbol,” Ingram said in his lecture, “you are engaged in the creation of the message, you … Continue reading

Keep employees productive in uncertain times

In a recent Business Journal,  an HR consulting firm assures executives that their staff are not working harder, thankful they still have a paycheck. If telling your team members how much you appreciate them, how valuable they are to the company, and … Continue reading

Confusion Reigns with Assessments

Even though I am a distributor of, and believe strongly, in the DiSC behavioral assessment, I have been researching other assessments, learning styles and behavioral models.  Talk about an overwhelming task!  There are at least a dozen types, including Myers … Continue reading

If Monkeys Can Do It …

So communication must be easy, right?

Line of Sight

Line of sight …. what an interesting visual that provides. It is used in a variety of industries. “Line of sight” in aviation is a calculation: 1.25 X √Ht1+√Ht2 = NM (Ht=height in feet) Line of sight range (nm)=Square root … Continue reading

High Priority Emails … are they?

For hours today I was at my computer trying feverishly to clear out my inbox. Some of my ‘unread’ emails I had already taken care of [thank goodness, although there were not nearly enough of those], some had to be … Continue reading

Busted by Email

  Emailing from your company email account is not as innocent as it once was.From the Pacific Business Journal: It’s not just the potential for litigation when someone sends an offensive e-mail. Every angry customer, frustrated competitor and spurned employee … Continue reading

All you need is …. remember we’re in the workplace

I gave a Supervisor and Communications seminar recently to first and second level supervisors.  One of the topics the President wanted me to discuss was “How do you let your direct reports, and others that are not your direct reports, … Continue reading