From this fatal accident in February 2009, Shari has analyzed the captain’s words and behaviors from a leadership standpoint. She focuses on three areas: empathy, self-confidence/self-esteem, and intiative. Her white paper has been met with excitement and fascination. Email her … Continue reading
Navigating the world of beauty ….
I recently attended a networking function – you know the kind where you have to stand up and give your 30-second introduction. Most of the self introductions follow the same, boring pattern: Hi! My name is ‘Silly Sally’, and my … Continue reading
Filed under: communication, intention, interpretation Permalink
Switching Hats and Mindsets Gives a Different Perspective
I have just returned from NYC and an exciting conference … Air Carriers Purchasing Conference. The primary purpose of this organization is to connect airlines and ‘suppliers’ — those of us that want to do business with suppliers. This was … Continue reading
Filed under: Aviation Posts, communication, intention, interpretation, listening Permalink
Truth or Consequences
In a recent leadership seminar I was facilitating, the topic of behavior [specifically bad behavior] and the consequences of that behavior. So often I get asked “why does management let so-and-so continue to act that way …” when they reference … Continue reading
Filed under: communication, intention, interpretation, leadership Permalink
Dynamics of Empowered Leadership
Offered at NBAA, Sunday October 18, in Orlando
Learned and Selective Perception
When we are under stress, we regress to the behaviors that we are most comfortable with, the ones that we can do without conscious thought. In the middle of an argument, we may find we behave the same way we … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation Permalink
Relief for Lost People
On August 11, 2008, on The O’Reilly Factor, Bill O’Reilly read this from the Democratic Platform: “We will give immediate relief for the people who have lost their way …” Are they talking all the homeless people? Are they lost … Continue reading
Filed under: communication Permalink
Inner Space: Your Brain Behind Your Mind
National Association of Catering Executives Sugarcreek Country Club
