Where Behavioral Leadership Meets Emotional Intelligence - Shari Frisinger » intention

Aviation Human Factors: The Pilot Ego Part 2

admin — Tue, 27 Jul 2010 15:43:21 +0000

On July 16, I wrote about the Pilot Ego, and gave words to describe what the Captains thought of their co-pilots and what the co-pilots thought of their Captains. More research has brought to light other interesting facts: Psychologists have studied pilots and have concluded there is a particular personality of pilots. From MBTI, they are intuitive extroverts. They are more attuned to understanding and forming patterns from the information received. They get their energy from being keenly involved in activities, not satisfied with sitting along the sidelines. They are also very logical, pragmatic and have strong desires for achievements. They also are caught in a paradox … balancing their strong ties for a solid family life with the yearning for new experiences. By far, however, the most prominent character trait of pilots, especially military and Alaskan bush pilots, is their absolute, solid, unwavering faith in themselves. This may account for the prevalence of Captainitis and the primary cause of several accidents. In the next several days we’ll explore the effect this had on the history of aviation.

Communication Funnies

admin — Fri, 23 Jul 2010 21:11:43 +0000

A man takes his large dog to the vet. “My dog is cross-eyed. Is there anything you can do for him?” “Well,” says the vet. “Let’s have a look at him.” The vet picks up the dog, examines the dog’s eyes and ears, and

12 Angry Men

admin — Thu, 22 Jul 2010 15:56:43 +0000

I’m watching the 1957 movie “12 Angry Men“. The original featured a stellar cast of Henry Fonda, E.G. Marshall, Jack Warden and Martin Balsam. If you have never seen this movie [the original is better than the remake, both are worth seeing], I highly recommend you watch it. It’s only about 90 minutes long and is an excellent lesson in breaking out of the box thinking. Henry Fonda, Juror #8, does not believe the young man accused of murdering his father is guilty. He is not certain the

Points to Ponder: Clinging to the Past

admin — Wed, 21 Jul 2010 15:28:25 +0000

“People fail because of what they will not give up. They cling to what has worked in the past, even after it has clearly stopped working.” Peter Drucker, Management Expert Take a moment to look around you …. What is not working the way you want it to, the way you, or the theories, say it should? You can continue to try again and again, and get the same result [which is a definition of insanity]. Or you can stop trying, give up and into your frustration. There is another way: Break the cycle of failure by examining your routine methods that no longer work. Determine what has changed within and around you that is causing your previous solutions to fall short. You can remove your emotions from the process and objectively re-inspect what you are doing.Your underlying emotions could include fear of failure, fear of change, pride in ownership and/or stubbornness. Everything you experience stems from five core emotions: happy, sad, angry, afraid, ashamed. Have you allowed your emotions to cloud your vision and negatively impact your business decisions? Check out my blog for more information on this relevant topic.

Where have all the cars gone?

admin — Fri, 16 Jul 2010 15:33:39 +0000

America’s vanishing cars

Wow …. sounds like the beginning of “Without a Trace” or the ending of “The Ghost Whisperer” when, in those shows, people fade away. Will we be on the highways and see cars disappear, right before our eyes?

The article focuses on how the number of new cars is declining and this number is now lower than the number of cars turned into junkyards. It continues to say that the economy is contributing to fewer miles being driven.

Let me ask you … what went through your mind when you read the first line of this blog?

It’s not what was written, it’s what we think we read.

Best Use of My Time?

admin — Tue, 13 Jul 2010 15:32:16 +0000

Like many of you, I seem to have too many items on my ‘ to-do’ list [not my 'wish' list] and not enough time in my day. Foremost in my mind is the question “What is the best use of my time right now? What will give me the most value for

Power of Intention

admin — Mon, 12 Jul 2010 15:33:20 +0000

Have you ever thought about the power of intention? And how it can have a sweeping effect on your current life?

You have to create the intention that you really want, not the intention that is driving you crazy. For when you focus on what you really want, obstacles melt away, your goal becomes crystal clear, and in an odd sense you get ‘tunnel vision’. Not the kind that blinds you from seeing all the risks and as a result you act irrationally. The type of vision that allows you to easily say ‘no’ to those tasks, favors, requests and actions that will not help you reach your goal.

It’s even more imperative that you explore more deeply what you want —- including “the why” helps clarify and crystalize your intentions. It has other benefits:

works your mind to explore all consequences
keeps your brainstorming abilities sharp
helps you to focus on what you really want or need, exploring all options and alternatives
can bring to light additional pitfalls or obstacles you have not thought of

This process will also help you face your fears, identify your negative feelings and allow you to capitalize on your positive emotions.

Certainty or Accuracy: Comment

admin — Fri, 09 Jul 2010 15:41:46 +0000

From one of my Quick Communique: Points to Ponder newsletter:

So many people come from a position of certainty.. when it’s really personal opinion, their perception of what they saw or heard. They can be sure.. but without accuracy or evidence..

A lot of conflict comes from unbending certainty – especially when one of the people know the logic is flawed or facts indicate something else.

When was the last time you looked past the words and thought through, for yourself, the accuracy of someone’s statement? We can speak with authority on what we believe strongly in ….. and others may believe it is fact. You may think “Well they were positively absolutely sure about what they were talking about.”

There are certain personality types that will always come across as strong and certain. There are other types that come across as meek and flexible. With the above logic, those people that are not forceful in their words are not accurate in their statements? Personality types play a major factor in the intensity of certainty and accuracy.

I have found that people will toss around statements – and they talk with authority – yet when asked “how do you know that?” they clam up. Have we become so accustomed to talking without thinking – and more importantly – listening and accepting without challenging – that we are now a surface-thinking society?

Contact Shari for more information on this topic; she offers seminars to help you understand this topic more thoroughly.

It’s not what you said, it’s how you said it

“With the Talent You’ve Got ….

admin — Thu, 08 Jul 2010 15:40:32 +0000

…lessons would be a waste of money.”

In an episode of F Troop, Sgt. O’Rourke said this to the bugler H. Dobbs. You would then think that Dobbs played the bugle beautifully, thus not needing lessons.

In reality, Dobbs was an awful bugler. His ‘Reveille’, ‘Assembly’ and ‘Retreat’ sounded like off-key notes strung together, and he only occasionally played them well enough to be recognized.

How many times do we accept the ‘positive’ meaning of what we hear, oblivious to all the implications that are involved. We hear what we want to hear, not what the other person wants to tell us.

Sure, we excuse our words by saying “We must be professional, we must be tactful, we must not hurt their feelings, we must be …….”. Yet are we really sparing their feelings and looking out for their best interests? More often, we simply want to extract ourselves from a sticky situation. We don’t want to deal with our own emotions, and we surely don’t want to deal with theirs.

The proper thing to do is to acknowledge their attempts and, if it is really important, be honest with them – conscious of their emotions. And keeping yours in check too.

It isn’t what he said, it’s what we think we heard.

It isn't what she wrote …

admin — Tue, 06 Jul 2010 15:04:02 +0000

I am an adjunct faculty member at Mountain State University in their School of Leadership and Professional Development. In one of the Organizational Leadership undergraduate degree courses, a student began her response to a discussion question this way: “….The majority of problems …. stem from not