Emotional Intelligence

Good management consists in showing average people how to do the work of superior people.

–John D. Rockefeller

Accomplished people skills are required to be a successful leader.

The behaviors of others can lead to our frustration and misunderstandings. This leads to poor morale, a substantial loss of productivity, and counterproductive employee turnover.

Emotional Intelligence (EI) is the ability to be cognizant of your emotions and properly handle them, to expand that awareness to others and use the energy necessary to produce a positive outcome.  Shari has created a graphical explanation of Emotional Intelligence.

Defensive emotions like anger, fear or irritation stop us from thinking clearly.  Other emotions like anxiety and frustration keep us focused on the past or the future—allowing the present opportunities to slip by.

EI is a learned skill and one that can be improved upon.

Begin by observing—not judging— your own emotions and your subsequent behaviors.  This awareness is the foundation for raising your Emotional Quotient (EQ) level.  A higher EQ level  is twice as important as IQ for star performers.  Higher levels of self awareness and empathy predict higher leadership performance.  Knowing your EQ level provides a higher return on transitioning to a higher position.

We have discovered there are specific character traits that have predictable, actions and reactions.  In addition, each has a distinct thought process.   You can learn to recognize these behaviors and witness improved communication with your team and achievement of higher results.

She has partnered with MHS and offers the EQi Assessment, an EI assessment that has been used for decades by top corporations and the military.  Contact Shari for your sample copy and details on offering this to your staff.

CornerStone Strategies LLC offers programs and techniques to assist your staff in developing more effective interpersonal skills. Understanding the fears and motivators of others and dealing properly with them distinguishes great leaders from mediocre managers. It spells the difference between a highly profitable bottom line and an average yield. Sample reports are available for every assessment so you can read the value for yourself.

Proud to offer the EQ-i assessment

Proud to offer the EQ-i assessment

DiSC

“DiSC” is a registered trademark of Inscape Publishing, Inc.

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