Thursday, August 14th, 2008
In a recent article in the Dallas Business Journal, it appears the Allied Pilots Association, the union for American Airlines pilots, has taken offense to American Airlines ‘counseling session with dispatchers’ regarding fuel requirements calculations. The union believes that AA wants to take away the authority of the pilots and schedulers to determine how much fuel to have in the aircraft. The airlines is denying that. They say that are simply making sure that the dispatchers are following existing policies. It isn’t what American Airlines said, it’s what the Allied Pilots Association thinks they heard Read the article and let me know what you think!
Tags: AA, Allied Pilots Association, American Airlines, communication, Dallas Business Journal, fuel, intention, interpretation, pilots, safety, schedulers
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Tuesday, August 5th, 2008
I recently attended the National Speakers Association Annual Conference in Times Square, New York City. The American Airlines flight from Houston Hobby to LaGuardia was close to the flight from heck. It actually began the night before we left and continued for about 15 hours. Our original flight was to leave Houston Hobby at 9:35 a.m., change planes in Dallas Ft Worth, then off to LaGuardia. The airlines called me at 10:00 the night before to tell us our flight had been cancelled and we were not booked on a 1:30 flight, arriving in New York at 8:10 p.m. We had dinner plans at 8 pm, so that option would not work. I called the airlines and after hitting button after button, was connected to a live person. When I asked why our flight was cancelled, her response [after checking] was “crew (more…)
Tags: American Airlines, Captain, communication, Houston Hobby, leadership, listening, Marriott Marquis, National Speakers Association, New York City, Times Square
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