Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

amygdala hijack

Just how tall is that wall?

You don’t know why it happens yet it does.  You see someone you dislike and your defenses rise up like a rocket.  You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat.  … Continue reading

Assumptions and interpretations

If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences.  Are you seeing and interpreting … Continue reading

AA: Autism and the Amygdala

Interesting discovery …. that autism is tied to a specific part of the brain.  And children are not necessarily born with autism. The part of the brain, the amygdala — that houses your “fight or flight” syndrome is the key. … Continue reading

Is what you saw what happened?

It happens to all of us … we witness an injustice – someone is mistreated, or an email is misconstrued.  You don’t know all the details, yet you are quick to judge the wrong-doer.  Are you interpreting their behavior as … Continue reading

Addressing Nuts and Bolts before Planes and Cars

As a leader, how intuitive are you to what your followers are saying — and what they are not saying?   Do you clear your mind of extraneous clutter before addressing issues?   Do you dwell on what you will say and … Continue reading

Triggering the emotions of others

Many people ‘wander’ through life not cognizant of the effect they have on others.  Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone.  They believe it is … Continue reading

Putting your head in the sand

We’ve all seen it happen …. someone is overly-emotional and expressing it in the most inappropriate manner:  laughing too loudly or jumping up and down ‘for joy’ and on the other end of the spectrum crying, shuffling with head down … Continue reading

Talking Emails

Electronic communication is our way of life and unfortunately oftentimes our primary method of communication.  The same words can be read and interpreted several different ways, especially when all words are uniform (no bold, italics or emoticons).  For instance, how … Continue reading

Sarcasm or Intentionally Forcing Happiness?

Remember this scene from “The Sound of Music” … It’s Maria’s [Julie Andrews] first evening dinner with the Captain and the children.  Earlier that day the children placed a frog in her dress pocket.  Instead of chastising them, she took … Continue reading

Defensive fuel to flame fires

Think of the last conversation you had that escalated to a more intense level than you would have liked.  Your ‘Amy/Andy’ felt threatened.  When a threat is sensed, defenses rise.  As a result, conversations become power struggles.  You may toss … Continue reading