Resume Who’s Navigation?

Communication is difficult enough without having to think through and explain absolutely everything we say.  In certain professions, however, vague communications can be disastrous or even deadly.  The solutions to many of our mistakes, or our friction, is quite simple … Continue reading

When is a question not a question?

The human factors in aviation accidents is fascinating.Looking at this from a communications perspective, one of the events that sticks out in my mind, probably because it happens frequently to all of us, is the air traffic controller made a … Continue reading