Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

Aviation Posts

Regression, Learning and Stress

Continuing my thread of Captainitis and the ego …. When you are stressed, how do you react?Do you fall into behaviors that you did years ago?In other words, do you regress?It may be something as simple as immediately rationalizing the situation … Continue reading

Turning Brutally ….

Witness: Air New Zealand A320 ‘Turned Brutally Towards The Ground’ “It was flying straight, then it turned brutally towards the ground” What an unusual choice of words … “turned brutally towards the ground”.  You can visualize this aircraft turning and … Continue reading

Planes in PJ’s?

“Frontier Airlines pulled blankets and pillows off its planes late last month …” When I first read this opening sentence, my immediate thoughts were of these planes, probably enjoying the cool evening Denver air, and glad it was not in … Continue reading

Inside your brain: Techniques for reducing conflict with coworkers

When cooperation with coworkers is at a low level, conflict increases, productivity  decreases, tempers are shortened, deadlines are missed and safety is compromised.  These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading

Fightin’ Words

Your words, voice tone and inflection can elicit powerful emotions from others, without you realizing it. “Fightin’ Words” are those words that can trigger your emotions and cause you to become defensive.  In my leadership and communication workshops, participants do … Continue reading

Does 'Pilot Error' Really Exist?

As we know, ‘pilot error’ is the cause of many accidents. The precursor of Pilot Error is aviation medicine …. This was a result of the aircraft manufacturers having to replace numerous crashed planes by pilot wanna-be’s. In the early … Continue reading

Aviation Human Factors: The Pilot Ego Part 2

The Pilot Ego – what a unique breed. In my sessions, I present what Captains thought of their co-pilots and what co-pilots thought of their Captains. More research has brought to light other interesting facts: Psychologists have studied pilots and … Continue reading

Aviation Human Factors: The Pilot Ego

Years ago I did my Master’s [in Aeronautical Science from ERAU] on “Personalities in the Cockpit”. In that research, I surveyed career Part 91 pilots as to their communication style. These were all pilots in flight departments; I did not … Continue reading

The Difference between Always and Almost Always

In my leadership and communications seminars, we talk about ambiguous words …. words like ‘always’ , ‘almost always’, ‘rarely’ and ‘never’.  The meaning of these words may seem clear to you…and yet you would be surprised at the responses. According to my research … Continue reading

Tossing Aside Money

Training and/or facilitating classes is a great way to get different perspectives of sometimes obvious decisions. I have been fortunate in the past two weeks to give a three-day three- college-credit course, a one-day seminar on Goal Setting and Performance … Continue reading