Monday, February 1st, 2010
BC&A reports that the “Top Ten Threats Cited in EMS ASRA [NASA's Aviation Safety Reporting System] Reports: Mission Preparation/Operational Pressure 93% Excessive Workload 84% Communication Difficulties 75% . . . Distractions 28% Pilot 17% (more…)
Tags: ASRA, BC&A, communication, consequences, emotional brain, emotional intelligence techniques, emotional mind, EMS, fight or flight, intention, stress
Posted in Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening | 1 Comment »
Thursday, November 5th, 2009
I was re-reading an article in a prior edition of Business & Commercial Aviation, entitled Cockpit Cacophony. It states that
“The noisy cockpit environment certainly doesn’t help the communication of important information. A review of 250 NASA ASRS …. business jet flight crews found that fully 2/3 involved communication errors as a root cause and of those a quarter involved read-back errors and an equal number involved expectation errors … High noise levels can impair concentration and cause fatigue and insomnia. “
We know how important read-back is …. very much like summarizing a discussion. Can the noisy cockpit environment be compared to the noisy work environment? Do phone ringing, other (more…)
Tags: BC&A, Business & Commercial aviation, cockpit, communications, expectation error, fatigue, human factors, interpretation, listening, multi-tasking, neo-cortex, rational mind
Posted in Aviation Posts, communication, human factors, intention, interpretation, listening | 1 Comment »
Wednesday, November 4th, 2009
Yes there really is a sickness called “Hurry Up Syndrome”! I knew this disease existed, I was surprised that it had a real scientific name! According to University of Manchester’s Dr. James Reason, this time crunch that we operate under increases the chance that we will make a mistake by (more…)
Tags: amygdala amygdala hijack, BC&A, communication, emotional brain, emotional intelligence techniques, ERAU, neo-cortex, rational brain, stress
Posted in Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening | No Comments »