Think of the people you work with … how do their thought processes differ? Do some quickly decide, while others need more information? Do some look at the personal side and how it will affect the team, while others look … Continue reading
"Change" is still a buzzword
Many times when leaders focus on ’change’, they do not specify exactly what the ‘change’ is. They also do not take into account that different personalities adapt differently to ‘change’. Change can mean an alteration (of one day to several months) in schedules … Continue reading
"Fighting Words"
Words can comfort us, excite us, or set us off. There is a one in five chance that our message will be misunderstood. When we use words that immediately raise the defenses of the receiver of our messages, these words … Continue reading
Smile your way through stress
Think of one specific word that makes you smile — remember to say aloud that word when you feel tension and stress rising in your body.
Filed under: emotional intelligence techniques, human factors, intention, leadership Permalink
Coaching Discussion or Dialogue?
I am an adjunct faculty member for Mountain State University in their School of Leadership and Professional Development Program. One of the books we use is Peter M Senge’s “The Fifth Discipline” In a discussion, different views are presented and defended …. … Continue reading
Social vs basic emotions
Social emotions shame,guilt jealousy have more thinking involved than basic emotions joy,love,anger. Latter more instinct & survival-based.
Filed under: emotional intelligence techniques, human factors, intention, leadership Permalink
Is what you saw what happened?
It happens to all of us … we witness an injustice – someone is mistreated, or an email is misconstrued. You don’t know all the details, yet you are quick to judge the wrong-doer. Are you interpreting their behavior as … Continue reading
Regression, Learning and Stress
Continuing my thread of Captainitis and the ego …. When you are stressed, how do you react?Do you fall into behaviors that you did years ago?In other words, do you regress?It may be something as simple as immediately rationalizing the situation … Continue reading
Addressing Nuts and Bolts before Planes and Cars
As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading
Triggering the emotions of others
Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading