“Confusion and ambiguity kills; clarity keeps us safe.” Anonymous How many times have you given instructions only to have an outcome not at all what you thought it would be? For instance, you are driving down the road and are … Continue reading
Looking ahead to this week
I have just returned from the National Speakers Association Annual conference. Lots of great stuff … enlightening break-out sessions and lots to report on. Our flight to NYC was, well let’s say less than stellar. In other words, I now … Continue reading
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