Time for Points to Ponder The Habits of Mind of Professional Behavior* … This can bring up many different habits — think before speaking, don’t cuss or use inappropriate words, keep an open mind ….. and these may have a direct … Continue reading
"Fighting Words"
Words can comfort us, excite us, or set us off. There is a one in five chance that our message will be misunderstood. When we use words that immediately raise the defenses of the receiver of our messages, these words … Continue reading
Smile your way through stress
Think of one specific word that makes you smile — remember to say aloud that word when you feel tension and stress rising in your body.
Filed under: emotional intelligence techniques, human factors, intention, leadership Permalink
Social vs basic emotions
Social emotions shame,guilt jealousy have more thinking involved than basic emotions joy,love,anger. Latter more instinct & survival-based.
Filed under: emotional intelligence techniques, human factors, intention, leadership Permalink
Basis for thoughts
Emotions are the basis for our thoughts, but to change our emotions and our reactions, we must change our thoughts.
Triggering the emotions of others
Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading
Talking Emails
Electronic communication is our way of life and unfortunately oftentimes our primary method of communication. The same words can be read and interpreted several different ways, especially when all words are uniform (no bold, italics or emoticons). For instance, how … Continue reading
Inside your brain: Techniques for reducing conflict with coworkers
When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading