communication

47% Not Spent on Work

I found another article that states workers admit to 47% of the time spent on-line at work has nothing at all to do with their work tasks. 47%!! That’s amazing! The article goes on to state that 60% of people … Continue reading

New team not performing? Fire them all!

Interesting article about teams and the NFL and how the team is not a business.  I disagree … and I think many of the points that are made do indeed apply to all types of teams: sports teams, business teams, … Continue reading

"Hurry Up Syndrome"

Yes there really is a sickness called “Hurry Up Syndrome”!  I knew this disease existed, I was surprised that it had a real scientific name!  According to University of Manchester’s Dr. James Reason, this time crunch that we operate under … Continue reading

Poor Performance = Bad Behavior?

Interesting discussion I had recently in a Behavioral Leadership seminar: does poor performance indicate bad behavior? Is a person with bad behavior always a poor performer? Does a poor performer always have bad behavior? What constitutes ‘bad behavior’? Is it … Continue reading

When is a question not a question?

The human factors in aviation accidents is fascinating.Looking at this from a communications perspective, one of the events that sticks out in my mind, probably because it happens frequently to all of us, is the air traffic controller made a … Continue reading

Smart-Aleck Student Quips …

TEACHER: Johnny, why are you doing your math multiplication on the floor? JOHNNY: You told me to do it without using tables. TEACHER: Glenn, how do you spell ‘crocodile?’ GLENN: K-R-O-K-O-D-I-A-L’ TEACHER: No, that’s wrong GLENN: Maybe it is wrong, … Continue reading

Oh no!? Or Oh yes!

According to AIN Alerts in October of 2009 “Transportation fatalities in the U.S. decreased by 4 percent last year, according to preliminary figures released Thursday by the NTSB. Aviation deaths dropped substantially, from 784 to 545 year-over-year. Nearly 90 percent, … Continue reading

Subliminal Communication Rituals

This is an excerpt from an article on How Subliminal Advertising Works.  One paragraph states: The more stressed-out we are by the financial crisis and other problems, the more we unconsciously adhere to familiar, comforting rituals. Think how this affects … Continue reading

Doing It In Reverse

When we disagree with someone, our initial instinct is to push, push harder, push louder, push push PUSH!!!!  The more resistance we encounter, the more we push, the more we stand firm, the more we believe our viewpoint is the … Continue reading

"Are You Accusing Us …?"

I like the show Criminal Minds. It’s a drama about FBI profilers.  One particular episode dealt with the abduction of a six year old boy. The mother told the FBI agents that she did not want to know what happened … Continue reading