Do you know the purpose of the magician’s lovely assistant? It’s usually a “she”, wearing a form-fitting outfit, showing a lot of leg …. you get the picture. Her primary purpose is to focus all of your attention on her, as … Continue reading
Reliable Distractions
Filed under: communication, emotional intelligence techniques, intention, interpretation, leadership Permalink
Triggering the emotions of others
Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading
Sarcasm or Intentionally Forcing Happiness?
Remember this scene from “The Sound of Music” … It’s Maria’s [Julie Andrews] first evening dinner with the Captain and the children. Earlier that day the children placed a frog in her dress pocket. Instead of chastising them, she took … Continue reading
"In less than 10 hours …."
“another five people will be dead.” That’s what the gang of Criminal Minds was told in a recent episode, “Masterpiece” . Jason Alexander plays a serial killer that tells the FBI Profiler Team. He then shows them a room
Filed under: communication, intention, interpretation, listening Permalink
Turning Brutally ….
Witness: Air New Zealand A320 ‘Turned Brutally Towards The Ground’ “It was flying straight, then it turned brutally towards the ground” What an unusual choice of words … “turned brutally towards the ground”. You can visualize this aircraft turning and … Continue reading
Filed under: Aviation Posts, communication, intention, interpretation Permalink
Planes in PJ’s?
“Frontier Airlines pulled blankets and pillows off its planes late last month …” When I first read this opening sentence, my immediate thoughts were of these planes, probably enjoying the cool evening Denver air, and glad it was not in … Continue reading
Filed under: Aviation Posts, communication, intention, interpretation Permalink
Inside your brain: Techniques for reducing conflict with coworkers
When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading
A no-named family member
I received a letter from my health care provider that began with this salutation: “To My Most Valued Patient:” My first reaction was WHAT???!!!!! If I was so valuable, why couldn’t you at least address it to me – my … Continue reading
How do you relate?
Think of the last time you were in a meeting and you and your team were discussing your latest project. You needed to propel the team to continue as they have been, or to put forth more effort, or to … Continue reading
