You don’t know why it happens yet it does. You see someone you dislike and your defenses rise up like a rocket. You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat. … Continue reading
Can You Rlaely Raed Tihs?
From Cambridge University I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdaneig. The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearch at Cmabrigde Uinervtisy. It deosn’t mttaer in waht oredr the ltteers in a wrod … Continue reading
Filed under: communication, intention, interpretation Permalink
Is what you saw what happened?
It happens to all of us … we witness an injustice – someone is mistreated, or an email is misconstrued. You don’t know all the details, yet you are quick to judge the wrong-doer. Are you interpreting their behavior as … Continue reading
Addressing Nuts and Bolts before Planes and Cars
As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading
Tossin’ and Turnin’ All Night …
The studies have finally caught up with what we all know: business owners are losing sleep because of the economy. Anyone that owns a business with less than 99 employees, is an executive for a company with less than 99 … Continue reading
Gaining Rapport by Asking Questions
Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let … Continue reading
