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	<title> &#187; communications</title>
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	<link>http://www.cornerstonestrategiesllc.com</link>
	<description>Where Behavioral Leadership Meets Emotional Intelligence - Shari Frisinger</description>
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		<title>Just how tall is that wall?</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/02/06/just-how-tall-is-that-wall/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/02/06/just-how-tall-is-that-wall/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 15:52:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Aviation Posts]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
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		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[argue]]></category>
		<category><![CDATA[business conflict resolution]]></category>
		<category><![CDATA[chain of errors]]></category>
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		<category><![CDATA[defensive]]></category>
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		<category><![CDATA[reaction]]></category>
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		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=145</guid>
		<description><![CDATA[You don&#8217;t know why it happens yet it does.  You see someone you dislike and your defenses rise up like a rocket.  You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat.  &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/02/06/just-how-tall-is-that-wall/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Assumptions and interpretations</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/01/31/assumptions-and-interpretations/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/01/31/assumptions-and-interpretations/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 16:42:34 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[business conflict resolution]]></category>
		<category><![CDATA[communications]]></category>
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		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[meaning]]></category>
		<category><![CDATA[negotiating]]></category>
		<category><![CDATA[negotiations]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2337</guid>
		<description><![CDATA[If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences.  Are you seeing and interpreting &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/01/31/assumptions-and-interpretations/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Can You Rlaely Raed Tihs?</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/12/19/can-you-rlaely-raed-tihs/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/12/19/can-you-rlaely-raed-tihs/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 16:12:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[Cambridge University]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[reading]]></category>
		<category><![CDATA[understanding]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=413</guid>
		<description><![CDATA[From Cambridge University I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdaneig.  The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearch at Cmabrigde Uinervtisy.  It deosn&#8217;t mttaer in waht oredr the ltteers in a wrod &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/12/19/can-you-rlaely-raed-tihs/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		</item>
		<item>
		<title>I did not interpret &#8230;.</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/12/12/i-did-not-interpret/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/12/12/i-did-not-interpret/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 16:11:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[intention]]></category>
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		<category><![CDATA[attorney]]></category>
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		<category><![CDATA[critical thinking]]></category>
		<category><![CDATA[emotional intelligence te]]></category>
		<category><![CDATA[interpretations]]></category>
		<category><![CDATA[reality]]></category>
		<category><![CDATA[socratic questioning]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=865</guid>
		<description><![CDATA[I had to go to an attorney to look over a many-page legal document. I do not like to deal in details, especially legalese-details. Just to be sure, I thought having an attorney review it would be in my best &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/12/12/i-did-not-interpret/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Is what you saw what happened?</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/30/is-what-you-saw-what-happened/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/30/is-what-you-saw-what-happened/#comments</comments>
		<pubDate>Wed, 30 Nov 2011 16:20:54 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
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		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behavioral consequences]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional reactivity]]></category>
		<category><![CDATA[neocortex]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2336</guid>
		<description><![CDATA[It happens to all of us &#8230; we witness an injustice &#8211; someone is mistreated, or an email is misconstrued.  You don&#8217;t know all the details, yet you are quick to judge the wrong-doer.  Are you interpreting their behavior as &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/30/is-what-you-saw-what-happened/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		</item>
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		<title>Addressing Nuts and Bolts before Planes and Cars</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/#comments</comments>
		<pubDate>Mon, 28 Nov 2011 16:14:03 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[neocortex]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2326</guid>
		<description><![CDATA[As a leader, how intuitive are you to what your followers are saying &#8212; and what they are not saying?   Do you clear your mind of extraneous clutter before addressing issues?   Do you dwell on what you will say and &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		</item>
		<item>
		<title>The Flight Is Terribly Overbooked</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/10/28/the-flight-is-terribly-overbooked/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/10/28/the-flight-is-terribly-overbooked/#comments</comments>
		<pubDate>Fri, 28 Oct 2011 15:24:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
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		<category><![CDATA[Chicago Midway]]></category>
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		<category><![CDATA[Houston Hobby]]></category>
		<category><![CDATA[Southwest Airlines]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=131</guid>
		<description><![CDATA[I flew from Houston Hobby to Chicago Midway last week. As I usually do, I asked the Southwest Gate Agent how full the plane will be. I thought I heard the agent say &#8220;The plane holds 120. We are booked &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/10/28/the-flight-is-terribly-overbooked/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Tossin&#8217; and Turnin&#8217; All Night &#8230;</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/09/26/tossin-and-turnin-all-night/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/09/26/tossin-and-turnin-all-night/#comments</comments>
		<pubDate>Mon, 26 Sep 2011 14:01:50 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
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		<category><![CDATA[Atlanta Business Journal]]></category>
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		<category><![CDATA[economic stimulus]]></category>
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		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=943</guid>
		<description><![CDATA[The studies have finally caught up with what we all know:  business owners are losing sleep because of the economy.  Anyone that owns a business with less than 99 employees, is an executive for a company with less than 99 &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/09/26/tossin-and-turnin-all-night/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Gaining Rapport by Asking Questions</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/08/22/gaining-rapport-by-asking-questions/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/08/22/gaining-rapport-by-asking-questions/#comments</comments>
		<pubDate>Mon, 22 Aug 2011 15:38:49 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
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		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2636</guid>
		<description><![CDATA[Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/08/22/gaining-rapport-by-asking-questions/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Oil and Water People in the Office</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/08/21/oil-and-water-people-in-the-office/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/08/21/oil-and-water-people-in-the-office/#comments</comments>
		<pubDate>Sun, 21 Aug 2011 14:59:12 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
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		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2633</guid>
		<description><![CDATA[Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/08/21/oil-and-water-people-in-the-office/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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