communications

Early in life teachings

August 11, 2011 By shari2008

Early in life we are taught to play nice and follow the Golden Rule. As we grow up and enter the business world, we find out that there are different ways to play nice. Others (or our own) behaviors can … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: communication, communications, conflict, conflict resolution, difficult people, DISC, emotional intelligence techniques, feedback, human factors, intention, interpretation, leadership, listening, organizational leadership, perception, perspective, praise, rational mind · Permalink

Does 'Pilot Error' Really Exist?

June 21, 2011 By admin

As we know, ‘pilot error’ is the cause of many accidents. The precursor of Pilot Error is aviation medicine …. This was a result of the aircraft manufacturers having to replace numerous crashed planes by pilot wanna-be’s. In the early … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: accidents, amygdala, amygdala hijack, Aviation Posts, behavioral styles, chain of events, communications, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, flying, human factors, listening, neo-cortex, pilot, pilot error, rational brain, rational mind, WWII · Permalink

Breaking Bottlenecks

June 16, 2011 By admin

Breaking Bottlenecks The year is nearly half over …how are things going? How many of your goals have you achieved? Did you identify your motivations and your obstacles? Were your motivators strong enough for you to overcome your obstacles? Did … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation · Tagged: amygdala, bottlenecks, communications, emotional brain, emotional intelligence techniques, emotions, goals, neo-cortex, rational mind, resolutions · Permalink

Behold the Ultimate Truth!

June 3, 2011 By admin

Why don’t we tell others how to manage or communicate with ourselves? This seems like a very simple concept, doesn’t it? Think about how much easier, or simpler, our lives would be if we were forthright with this information. Aahh … Continue reading →

Filed under: communication, intention, interpretation, listening · Tagged: BUT, communication skills, communication style, communications, financial planner, intention, interpretation · Permalink

High Priority Emails … are they?

May 26, 2011 By admin

For hours today I was at my computer trying feverishly to clear out my inbox. Some of my ‘unread’ emails I had already taken care of [thank goodness, although there were not nearly enough of those], some had to be … Continue reading →

Filed under: communication, emotional intelligence techniques, intention, interpretation, leadership, listening · Tagged: communications, email, emotional intelligence skills, emotional intelligence techniques, high priority, interpretation, Microsoft Outlook, perspective, point of view, unwanted consequences · Permalink

All you need is …. remember we're in the workplace

May 23, 2011 By admin

I gave a Supervisor and Communications seminar recently to first and second level supervisors. One of the topics the President wanted me to discuss was “How do you let your direct reports, and others that are not your direct reports, … Continue reading →

Filed under: communication, emotional intelligence techniques, intention, interpretation, listening · Tagged: communications, discretionary effort, emotional intelligence techniques, intention, leadership, listening, loyalty, management, positive feedback, praise · Permalink

Are Interpretations Reality?

May 10, 2011 By admin

We seem to go in cycles of “You said ….” “No I didn’t, I said …” “No you didn’t …”, and we are in the midst of one of those cycles now. I am reminded of a trip to an … Continue reading →

Filed under: communication, human factors, intention, interpretation, listening · Tagged: assumptions, attorneys, communication misunderstandings, communications, intention, lawyers, meaning, understanding · Permalink

The Crime or The Act?

May 4, 2011 By admin

Our actions can have an unintended result on others. What we perceive as teasing or playing around, another can see it as bullying or harassment. Corporations have sexual harassment training. It is quite interesting in that an employee can be … Continue reading →

Filed under: communication, intention, interpretation · Tagged: authoritarian leadership, charismatic leader, communications, conflict, crime, DISC, leadership theories, MBTI, sexual harassment · Permalink

One Resolution to Smelling Badly?

March 23, 2011 By admin

Has this confusion ever happened to you? There’s an old tale in the Marine Corps about a lieutenant who inspected his platoon, and told the sergeant that the troops smelled badly. The lieutenant suggested that the troops change their underwear. … Continue reading →

Filed under: communication, intention, interpretation, listening · Tagged: change, communications, listening · Permalink

The Difference between Always and Almost Always

February 18, 2011 By admin

In my leadership and communications seminars, we talk about ambiguous words …. words like ‘always’ , ‘almost always’, ‘rarely’ and ‘never’. The meaning of these words may seem clear to you…and yet you would be surprised at the responses. According to my research … Continue reading →

Filed under: Aviation Posts, communication, intention, interpretation, listening · Tagged: always, Aviation Posts, communications, flight department, Hurricane Ike, interpretation, listening · Permalink

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