Before you even get to the actual meeting, you have to ask the person to meet with you. So how do you do this? Asking for the meeting, yes ASKING, not telling, is as important as setting the ground rules … Continue reading
Are members of your staff like oil and water – not mixing well enough to become a team? As a manager, you’ve seen the stress involved, and are not immune to their feelings as well as the pressure from your … Continue reading
My brother, Norm, called to ask my professional coaching opinion on how he should handle a work situation: “One of the guys I work with presented one of my ideas, but did not give me credit for the idea. I … Continue reading
I’m reading a great book about blame. Blame is a big part of team dysfunctions and conflict. Blame is part of the no-win situation, for blame has no constructive value. Blame will simply fuel the conflict fire. It is so … Continue reading
“Confusion and ambiguity kills; clarity keeps us safe.” Anonymous How many times have you given instructions only to have an outcome not at all what you thought it would be? For instance, you are driving down the road and are … Continue reading
Words can comfort us, excite us, or set us off. There is a one in five chance that our message will be misunderstood. When we use words that immediately raise the defenses of the receiver of our messages, these words … Continue reading
Energies can invigorate us or zap us. We generally only pay attention to our physical energy … “I am tired” , “I don’t have any energy” , “I just want to sleep”. There is another kind of energy: emotional energy. … Continue reading
Think of one specific word that makes you smile — remember to say aloud that word when you feel tension and stress rising in your body.
Contagious emotions – both positive and negative ones – can hinder performance and hamper, stall or even shut down productivity.
Social emotions shame,guilt jealousy have more thinking involved than basic emotions joy,love,anger. Latter more instinct & survival-based.