Remember this scene from “The Sound of Music” … It’s Maria’s [Julie Andrews] first evening dinner with the Captain and the children. Earlier that day the children placed a frog in her dress pocket. Instead of chastising them, she took … Continue reading
Inside your brain: Techniques for reducing conflict with coworkers
When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading
Just your ego peeking through?
Has this ever happened to you? Your conversation begins normally. Next thing you know words are flying and you are in the middle of a heated argument. How did you get here? What went so terribly wrong? When we get … Continue reading
Tossin’ and Turnin’ All Night …
The studies have finally caught up with what we all know: business owners are losing sleep because of the economy. Anyone that owns a business with less than 99 employees, is an executive for a company with less than 99 … Continue reading
Claiming another’s ideas….
My brother, Norm, called to ask my professional coaching opinion on how he should handle a work situation: “One of the guys I work with presented one of my ideas, but did not give me credit for the idea. I … Continue reading
The Status of Conflict
Inter-team conflict will never go away. One of the basics that needs to be discussed among the team members is “How do you feel about conflict?” Is conflict neutral? or does it cause emotions to run high? I contend that it is our … Continue reading
Surface Level or Deep Thinker?
Think of your staff … each one uses a different thought process when faced with a challenge. Some will look at the personal side and how it will affect the team, others look at the situation from a strictly-business perspective. … Continue reading
The Credit or the Outcome
Before you even get to the actual meeting, you have to ask the person to meet with you. So how do you do this? Asking for the meeting, yes ASKING, not telling, is as important as setting the ground rules … Continue reading
