conflict

The Crime or The Act?

March 7, 2013 By admin

Our actions can have an unintended result on others. What we perceive as teasing or playing around, another can see it as bullying or harassment. Corporations have sexual harassment training. It is quite interesting in that an employee can be … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: authoritarian leadership, charismatic leader, communications, conflict, crime, DISC, leadership theories, MBTI, sexual harassment · Permalink

"Fighting Words"

June 13, 2012 By admin

Words can comfort us, excite us, or set us off. There is a one in five chance that our message will be misunderstood. When we use words that immediately raise the defenses of the receiver of our messages, these words … Continue reading →

Filed under: communication, emotional intelligence techniques, human factors, intention, interpretation · Tagged: amygdala, amygdala hijack, behavioral styles, behaviors, brain, business conflict resolution, communication, conflict, conflict resolution, difficult people, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, emphasis, rational brain, speaking, stress, words · Permalink

Stopping at the amygdala ….

April 10, 2012 By admin

while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats. We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: amygdala, amygdala hijack, catastrophic events, communications, conflict, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, emotional turmoil, EQ, neo-cortex, stress · Permalink

Subliminal Communication Rituals

April 2, 2012 By admin

This is an excerpt from an article on How Subliminal Advertising Works. One paragraph states: The more stressed-out we are by the financial crisis and other problems, the more we unconsciously adhere to familiar, comforting rituals. Think how this affects … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, intention, interpretation · Tagged: Buyology, chaos, communication, conflict, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, emotional reactivity, emotional turmoil, frustration, listening, Martin Lindstrom, Parade Magazine, subconscious thinking, subliminal advertising · Permalink

Doing It In Reverse

March 21, 2012 By admin

When we disagree with someone, our initial instinct is to push, push harder, push louder, push push PUSH!!!! The more resistance we encounter, the more we push, the more we stand firm, the more we believe our viewpoint is the … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: argument, communication, conflict, emotional intelligence skills, emotional intelligence techniques, resistance, reverse psychology · Permalink

"Are You Accusing Us …?"

March 19, 2012 By admin

I like the show Criminal Minds. It’s a drama about FBI profilers. One particular episode dealt with the abduction of a six year old boy. The mother told the FBI agents that she did not want to know what happened … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, listening · Tagged: amygdala, amygdala hijack, communication, conflict, Criminal Minds, defensive, emotional brain, emotional intelligence skills, emotional intelligence techniques, interpretation, listening, profiling, reactions, understanding · Permalink

The Tale of Your Three Energies

March 15, 2012 By admin

Energies can invigorate us or zap us. We generally only pay attention to our physical energy … “I am tired” , “I don’t have any energy” , “I just want to sleep”. There is another kind of energy: emotional energy. … Continue reading →

Filed under: communication, emotional intelligence techniques, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: brain physiology, brain science, communication, conflict, conflict resolution, crucial conversations, emotional brain, emotional intelligence skills, emotional intelligence techniques, multi-tasking, negative energy, negativity · Permalink

Coaching Discussion or Dialogue?

February 24, 2012 By admin

I am an adjunct faculty member for Mountain State University in their School of Leadership and Professional Development Program. One of the books we use is Peter M Senge’s “The Fifth Discipline” In a discussion, different views are presented and defended …. … Continue reading →

Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening · Tagged: behaviors, communication style, communications, conflict, emotional intelligence skills, emotional intelligence techniques, Fifth Discipline, friction, Mountain State University, personality style, Peter Senge · Permalink

Social vs basic emotions

February 22, 2012 By shari2008

Social emotions shame,guilt jealousy have more thinking involved than basic emotions joy,love,anger. Latter more instinct & survival-based.

Filed under: emotional intelligence techniques, human factors, intention, leadership · Tagged: amygdala, amygdala hijack, behavioral styles, behaviors, brain, business conflict resolution, communication, conflict, conflict resolution, difficult people, emotion, emotional brain, emotional intelligence skills, emotional intelligence techniques, emotional mind, emotional turmoil, human factors, interpretation, neocortex, rational brain · Permalink

Do you allow others …

February 17, 2012 By shari2008

Do you allow others to influence your decisions by limiting your understanding of conflict source, or ultimate outcome?

Filed under: emotional intelligence techniques, human factors, intention, leadership, listening · Tagged: amygdala hijack, communication, conflict, conflict resolution, difficult people, emotional intelligence skills, emotional intelligence techniques, emotional mind, intention, interpretation, neo-cortex, perspective, rational brain · Permalink