Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

conflict

Early in life teachings

Early in life we are taught to play nice and follow the Golden Rule. As we grow up and enter the business world, we find out that there are different ways to play nice. Others (or our own) behaviors can … Continue reading

Surface Level or Deep Thinker?

Think of your staff … each one uses a different thought process  when faced with a challenge. Some will look at the personal side and how it will affect the team, others look at the situation from a strictly-business perspective.  … Continue reading

The Credit or the Outcome

Before you even get to the actual meeting, you have to ask the person to meet with you. So how do you do this? Asking for the meeting, yes ASKING, not telling, is as important as setting the ground rules … Continue reading

Conflict, Part 2

I received the following regarding a comment I made on Conflict. Seems we should have a face-to-face …. I think we are saying the same thing! Here is his response, and you can decide: Your take was that some people … Continue reading

The Crime or The Act?

Our actions can have an unintended result on others.  What we perceive as teasing or playing around, another can see it as bullying or harassment.  Corporations have sexual harassment training.  It is quite interesting in that an employee can be … Continue reading

The Tale of Your Three Energies

Energies can invigorate us or zap us.  We generally only pay attention to our physical energy … “I am tired” , “I don’t have any energy” , “I just want to sleep”. There is another kind of energy:  emotional energy.  … Continue reading

Stopping at the amygdala ….

while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats.  We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and … Continue reading

Subliminal Communication Rituals

This is an excerpt from an article on How Subliminal Advertising Works.  One paragraph states: The more stressed-out we are by the financial crisis and other problems, the more we unconsciously adhere to familiar, comforting rituals. Think how this affects … Continue reading

Doing It In Reverse

When we disagree with someone, our initial instinct is to push, push harder, push louder, push push PUSH!!!!  The more resistance we encounter, the more we push, the more we stand firm, the more we believe our viewpoint is the … Continue reading

Celebrity Apprentice: Claudia vs. Melissa

Did you watch Week 4 of The Celebrity Apprentice?  What a prime example of conflict in the workplace .. sometimes passive aggressive, sometimes downright attacking.  Claudia vs. Melissa … a classic re-enactment of how two very strong personalities clash.   And … Continue reading