My membership for a particular organization was due to expire. I thanked them for their friendly reminder email, telling them I was not sure of the exact date that my membership would be up. Their response was: Our records show that … Continue reading
Breaking Bottlenecks
Breaking Bottlenecks The year is one quarter over …how are things going? How many of your goals have you achieved? Did you identify your motivations and your obstacles? Were your motivators strong enough for you to overcome your obstacles? Did … Continue reading
Emotionally Enabled – AeroSafety World
Check out Shari’s article, Emotionally Enabled, in the August edition of Flight Safety World’s AeroSafety Magazine: Emotionally Enabled Article in Fight Safety Foundation AeroSafety World Magazine or Emotionally Enabled from FlightSafety Foundations AeroSafety World For a text version of only … Continue reading
"Fighting Words"
Words can comfort us, excite us, or set us off. There is a one in five chance that our message will be misunderstood. When we use words that immediately raise the defenses of the receiver of our messages, these words … Continue reading
"Hurry Up Syndrome"
Yes there really is a sickness called “Hurry Up Syndrome”! I knew this disease existed, I was surprised that it had a real scientific name! According to University of Manchester’s Dr. James Reason, this time crunch that we operate under … Continue reading
'Communication Difficulties' Comes in Third
A recent safety reported the top ten threats to safety: Mission Preparation/Operational Pressure 93% Excessive Workload 84% Communication Difficulties 75% . . . Distractions 28% Pilot 17% Assume
Stopping at the amygdala ….
while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats. We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and … Continue reading
Fiddler on the Roof
One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty. One action that can easily show their appreciation is to praise their staff. Remember: our emotions ‘arrive’ before our thoughts. How we feel … Continue reading