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	<title> &#187; emotional intelligence skills</title>
	<atom:link href="http://www.cornerstonestrategiesllc.com/tag/emotional-intelligence-skills/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.cornerstonestrategiesllc.com</link>
	<description>Where Behavioral Leadership Meets Emotional Intelligence - Shari Frisinger</description>
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		<title>Just how tall is that wall?</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/02/06/just-how-tall-is-that-wall/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/02/06/just-how-tall-is-that-wall/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 15:52:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Aviation Posts]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
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		<category><![CDATA[amygdala]]></category>
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		<category><![CDATA[argue]]></category>
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		<category><![CDATA[defensive]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[reaction]]></category>
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		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=145</guid>
		<description><![CDATA[You don&#8217;t know why it happens yet it does.  You see someone you dislike and your defenses rise up like a rocket.  You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat.  &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/02/06/just-how-tall-is-that-wall/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Filling in your own blanks</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/02/01/expectation-errors/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/02/01/expectation-errors/#comments</comments>
		<pubDate>Wed, 01 Feb 2012 15:52:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Aviation Posts]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[expectation error]]></category>
		<category><![CDATA[meaning]]></category>
		<category><![CDATA[multi-tasking]]></category>
		<category><![CDATA[NASA]]></category>
		<category><![CDATA[NASA Ames Research Center]]></category>
		<category><![CDATA[neuroscience]]></category>
		<category><![CDATA[thin-slicing]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=274</guid>
		<description><![CDATA[NASA Ames Research Center reported that 70% of all ASRS reports were because of communication errors, and expectation error was the highest single cause.  Expectation error &#8211; the hearing or seeing what you have heard or seen in the past &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/02/01/expectation-errors/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Assumptions and interpretations</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/01/31/assumptions-and-interpretations/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/01/31/assumptions-and-interpretations/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 16:42:34 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[business conflict resolution]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[meaning]]></category>
		<category><![CDATA[negotiating]]></category>
		<category><![CDATA[negotiations]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2337</guid>
		<description><![CDATA[If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences.  Are you seeing and interpreting &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/01/31/assumptions-and-interpretations/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>AA: Autism and the Amygdala</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/01/19/aa-autism-and-the-amygdala/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/01/19/aa-autism-and-the-amygdala/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 15:49:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[autism]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=952</guid>
		<description><![CDATA[Interesting discovery &#8230;. that autism is tied to a specific part of the brain.  And children are not necessarily born with autism. The part of the brain, the amygdala &#8212; that houses your &#8220;fight or flight&#8221; syndrome is the key. &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/01/19/aa-autism-and-the-amygdala/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Emotional School? No Way!</title>
		<link>http://www.cornerstonestrategiesllc.com/2012/01/16/emotional-school-no-way/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2012/01/16/emotional-school-no-way/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 16:54:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[leadership]]></category>
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		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=1038</guid>
		<description><![CDATA[I was waiting to be seated at a restaurant when I overheard this conversation between a consultant [c] and a client or prospect [cp] .. I couldn&#8217;t tell which. C:  The people you are talking with that you want to &#8230; <a href="http://www.cornerstonestrategiesllc.com/2012/01/16/emotional-school-no-way/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is what you saw what happened?</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/30/is-what-you-saw-what-happened/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/30/is-what-you-saw-what-happened/#comments</comments>
		<pubDate>Wed, 30 Nov 2011 16:20:54 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behavioral consequences]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional reactivity]]></category>
		<category><![CDATA[neocortex]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2336</guid>
		<description><![CDATA[It happens to all of us &#8230; we witness an injustice &#8211; someone is mistreated, or an email is misconstrued.  You don&#8217;t know all the details, yet you are quick to judge the wrong-doer.  Are you interpreting their behavior as &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/30/is-what-you-saw-what-happened/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Addressing Nuts and Bolts before Planes and Cars</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/#comments</comments>
		<pubDate>Mon, 28 Nov 2011 16:14:03 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[neocortex]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2326</guid>
		<description><![CDATA[As a leader, how intuitive are you to what your followers are saying &#8212; and what they are not saying?   Do you clear your mind of extraneous clutter before addressing issues?   Do you dwell on what you will say and &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Triggering the emotions of others</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/22/triggering-the-emotions-of-others/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/22/triggering-the-emotions-of-others/#comments</comments>
		<pubDate>Tue, 22 Nov 2011 17:28:52 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[interpretation]]></category>
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		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behaviors]]></category>
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		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotional brain]]></category>
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		<category><![CDATA[neocortex]]></category>
		<category><![CDATA[perception]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2335</guid>
		<description><![CDATA[Many people &#8216;wander&#8217; through life not cognizant of the effect they have on others.  Others simply do not care &#8211; they are who they are and they will not change their people-interaction-skills or techniques for anyone.  They believe it is &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/22/triggering-the-emotions-of-others/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		</item>
		<item>
		<title>Putting your head in the sand</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/21/putting-your-head-in-the-sand/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/21/putting-your-head-in-the-sand/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 17:14:31 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
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		<category><![CDATA[listening]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
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		<category><![CDATA[neo-cortex]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2333</guid>
		<description><![CDATA[We&#8217;ve all seen it happen &#8230;. someone is overly-emotional and expressing it in the most inappropriate manner:  laughing too loudly or jumping up and down &#8216;for joy&#8217; and on the other end of the spectrum crying, shuffling with head down &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/21/putting-your-head-in-the-sand/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Talking Emails</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/17/talking-emails/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/17/talking-emails/#comments</comments>
		<pubDate>Thu, 17 Nov 2011 16:04:25 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[business conflict resolution]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotion]]></category>
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		<category><![CDATA[neo-cortex]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2330</guid>
		<description><![CDATA[Electronic communication is our way of life and unfortunately oftentimes our primary method of communication.  The same words can be read and interpreted several different ways, especially when all words are uniform (no bold, italics or emoticons).  For instance, how &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/17/talking-emails/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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