According to the History Channel’s program “The Universe – Light Speed” …. Laura Danly, Griffith Park Observatory Curator in LA: Because it takes time to travel, we’re able to look back in time, the further out we look in distance, … Continue reading
What You See Does Not Currently Exist
Filed under: communication, human factors, intention, interpretation Permalink
The Credit or the Outcome
Before you even get to the actual meeting, you have to ask the person to meet with you. So how do you do this? Asking for the meeting, yes ASKING, not telling, is as important as setting the ground rules … Continue reading
Gaining Rapport by Asking Questions
Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let … Continue reading
Ladder of Influence leads to Misguided Beliefs
How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading
I did not lie to the Sister Mary ….
My membership for a particular organization was due to expire. I thanked them for their friendly reminder email, telling them I was not sure of the exact date that my membership would be up. Their response was: Our records show that … Continue reading
Feedback, Criticism or Rejection?
Sally, a client, recently told me that she received some feedback on her behaviors that was presented as ‘constructive criticism’. “Shari it was not constructive at all. they were flat-out rejecting how I handled a meeting. There was nothing constructive … Continue reading
Breaking Bottlenecks
Breaking Bottlenecks The year is one quarter over …how are things going? How many of your goals have you achieved? Did you identify your motivations and your obstacles? Were your motivators strong enough for you to overcome your obstacles? Did … Continue reading