Check out Shari’s article, Emotionally Enabled, in the August edition of Flight Safety World’s AeroSafety Magazine: Emotionally Enabled Article in Fight Safety Foundation AeroSafety World Magazine or Emotionally Enabled from FlightSafety Foundations AeroSafety World For a text version of only … Continue reading
Chain of Events: 1977 Tenerife Accident
I’ve been doing research on the aviation accident that happened in Tenerife in the Canary Islands, Spain in 1977.This is an absolutely fascinating study in looking at how each element contributed to the fiery crash. A chain of events is … Continue reading
70 Unproductive Days a Year
I found an article in the Houston Business Journal citing the research done by Proudfoot Consulting. The leading cause of unproductive time on a global basis is poor supervision: 31% of people say they have a lack of supervision in … Continue reading
"Hurry Up Syndrome"
Yes there really is a sickness called “Hurry Up Syndrome”! I knew this disease existed, I was surprised that it had a real scientific name! According to University of Manchester’s Dr. James Reason, this time crunch that we operate under … Continue reading
Poor Performance = Bad Behavior?
Interesting discussion I had recently in a Behavioral Leadership seminar: does poor performance indicate bad behavior? Is a person with bad behavior always a poor performer? Does a poor performer always have bad behavior? What constitutes ‘bad behavior’? Is it … Continue reading
The latest infection
The H1N1 infection is small compared to the most recent ‘germ’ to affect us. Yes, it’s true. There is something that can spread more quickly and have a greater affect on mankind …. it’s contagious and, to make matters more … Continue reading
When is a question not a question?
The human factors in aviation accidents is fascinating.Looking at this from a communications perspective, one of the events that sticks out in my mind, probably because it happens frequently to all of us, is the air traffic controller made a … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation, leadership, listening Permalink
Stopping at the amygdala ….
while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats. We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and … Continue reading
Fiddler on the Roof
One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty. One action that can easily show their appreciation is to praise their staff. Remember: our emotions ‘arrive’ before our thoughts. How we feel … Continue reading
