emotional intelligence techniques

Emotions Rule!

At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference.  He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!

EI For Flight Instructors

For the fifth time this year, Shari will give a breakout session at the Wichita Cessna Pilot Center Conference on EI For Flight Instructors.  Previous sessions have been called “great!”, “the best we’ve had” and “it’s about time we talked … Continue reading

Reinforcing “Hip!” “Paw!”

My recent trip to the Houston Zoo was quite fascinating.  Because it was a cloudy day and rain was predicted, there were very few people walking around.  We were fortunate to chat with one of the big cat trainers as … Continue reading

Goals, Procrastination and Time Bandits

Do you know what the above three topics have in common? It’s nearly the last quarter and usually at this point in time, people will look at their goals to assess their year. What is your reaction … joy or frustration and … Continue reading

Cessna Pilot Centers & EI

Shari gives an enlightening break out session at Cessna Pilot Center Conference on the importance to flight instructors of emotional intelligence and relating well to your students.  Every session given so far has been enthusiastically embraced.

10 Is Not 30 … Or Is It?

In talking with a colleague and finalizing arrangements on where and when to meet. I had another meeting up the freeway from where she and I were meeting, and I wanted to end our meeting with plenty of time [in … Continue reading

Empathy on the Supreme Court

The most recent Supreme Court Justice appointee has been getting a lot of publicity, as expected.  These Justices handle perhaps the most difficult judgment cases in the United States.  This is where all appeals end.  Depending on the viewpoints of … Continue reading

Cessna Pilot Center

Shari will be presenting Emotional Intelligence for Flight Instructors for the Cessna Pilot Center Conference. Email Shari for more information

Bailout Dilemma

How often do you make a decision based on an assumption?  You “paint with a broad stroke” instead of taking the time to investigate with an open mind? If you were the recipient of an unfair decision, how would you … Continue reading

Bad Managers Rank #1

It seems no matter what the economy is doing, keeping good employees is the #1 concern of executives.  The #1 reason those good employees leave is still bad managers, according to a recent article in the Atlanta Business Journal. “Unhappiness … Continue reading