emotional intelligence techniques

Does ‘Pilot Error’ Really Exist?

As we know, ‘pilot error’ is the cause of many accidents. The precursor of Pilot Error is aviation medicine …. This was a result of the aircraft manufacturers having to replace numerous crashed planes by pilot wanna-be’s. In the early … Continue reading

Keep employees productive in uncertain times

In a recent Business Journal,  an HR consulting firm assures executives that their staff are not working harder, thankful they still have a paycheck. If telling your team members how much you appreciate them, how valuable they are to the company, and … Continue reading

High Priority Emails … are they?

For hours today I was at my computer trying feverishly to clear out my inbox. Some of my ‘unread’ emails I had already taken care of [thank goodness, although there were not nearly enough of those], some had to be … Continue reading

All you need is …. remember we’re in the workplace

I gave a Supervisor and Communications seminar recently to first and second level supervisors.  One of the topics the President wanted me to discuss was “How do you let your direct reports, and others that are not your direct reports, … Continue reading

Give Them Something Other than Money

As a manager, you may not have a lot of influence over what your company can give in the way of incentives.  Options include sending a handwritten note to the employee’s home, giving special assignments as a reward to completing … Continue reading

Anger Locations

Where, exactly, does anger ‘live’?  I was recently told by a client “Anger is a place I go to easily”.  That is one powerful statement!  And not in a positive way. Anger is most certainly a red color — some … Continue reading

Problem Solving Behavior …

Think of the people you work with … how do their thought processes differ?  Do some quickly decide, while others need more information?  Do some look at the personal side and how it will affect the team, while others look … Continue reading

Pardon me … are you staring

Interesting article on Staring …. why you stare, who you stare at, what you can do to stop staring. Staring … or peering intently at something or someone … is what part of your emotional brain does.  When the object, … Continue reading

Curbing Your Other Appetites

We’ve all experienced this at some point in our lives …. The economy is not looking good, you are stressed because of your high bills, you have little job security … You pass a store and something in the window … Continue reading

Aviation Human Factors: The Pilot Ego

Years ago I did my Master’s [in Aeronautical Science from ERAU] on “Personalities in the Cockpit”.In that research, I surveyed career Part 91 pilots as to their communication style.These were all pilots in flight departments; I did not designate which … Continue reading