emotional mind

Is 'always' always and 'never' never?

Even when we think we know what we are saying, our words can still be ambiguous. For instance: When you yourself says the word ‘always’, what percentage of time does that event occur? Does ‘always’ occur 100% of the time? … Continue reading

Emotionally Enabled – AeroSafety World

Check out Shari’s article, Emotionally Enabled,  in the August edition of Flight Safety World’s AeroSafety Magazine: Emotionally Enabled Article in Fight Safety Foundation AeroSafety World Magazine or Emotionally Enabled from FlightSafety Foundations AeroSafety World For a text version of only … Continue reading

70 Unproductive Days a Year

I found an article in the Houston Business Journal citing the research done by Proudfoot Consulting. The leading cause of unproductive time on a global basis is poor supervision: 31% of people say they have a lack of supervision in … Continue reading

'Communication Difficulties' Comes in Third

A recent safety reported the top ten threats to safety: Mission Preparation/Operational Pressure                    93% Excessive Workload                                                      84% Communication Difficulties                                            75% . . . Distractions                                                                  28% Pilot                                                                              17% Assume

Stopping at the amygdala ….

while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats.  We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and … Continue reading

Fiddler on the Roof

One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty.  One action that can easily show their appreciation is to praise their staff.  Remember: our emotions ‘arrive’ before our thoughts.  How we feel … Continue reading

Subliminal Communication Rituals

This is an excerpt from an article on How Subliminal Advertising Works.  One paragraph states: The more stressed-out we are by the financial crisis and other problems, the more we unconsciously adhere to familiar, comforting rituals. Think how this affects … Continue reading

Emotions Rule!

At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference.  He captured the high points of my session — Emotions Rule! — scroll down for an interesting read!

Cheap Aftershave

I heard this recently on a TV show … “I can smell doubt coming from you like cheap aftershave” What a great picture that paints!  How effectively are you painting your message? Whether we paint our messages with color, visuals, … Continue reading

Smile your way through stress

Think of one specific word that makes you smile — remember to say aloud that word when you feel tension and stress rising in your body.