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	<title> &#187; emotional mind</title>
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	<link>http://www.cornerstonestrategiesllc.com</link>
	<description>Where Behavioral Leadership Meets Emotional Intelligence - Shari Frisinger</description>
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		<title>Addressing Nuts and Bolts before Planes and Cars</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/#comments</comments>
		<pubDate>Mon, 28 Nov 2011 16:14:03 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[amygdala hijack]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[neocortex]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2326</guid>
		<description><![CDATA[As a leader, how intuitive are you to what your followers are saying &#8212; and what they are not saying?   Do you clear your mind of extraneous clutter before addressing issues?   Do you dwell on what you will say and &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/11/28/addressing-nuts-and-bolts-before-planes-and-cars/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Gaining Rapport by Asking Questions</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/08/22/gaining-rapport-by-asking-questions/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/08/22/gaining-rapport-by-asking-questions/#comments</comments>
		<pubDate>Mon, 22 Aug 2011 15:38:49 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[behavioral styles]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[business conflict resolution]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[conflict]]></category>
		<category><![CDATA[difficult people]]></category>
		<category><![CDATA[emotion]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[organizational leadership]]></category>
		<category><![CDATA[perception]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[rational mind]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2636</guid>
		<description><![CDATA[Questions are your most powerful tool in gaining rapport. Questions give you control of the conversation and help steer the direction of the conversation. As a presenter, questions can help you improve your presentation. As a boss, they can let &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/08/22/gaining-rapport-by-asking-questions/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Emotional Motivations</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/08/03/emotional-motivations/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/08/03/emotional-motivations/#comments</comments>
		<pubDate>Wed, 03 Aug 2011 15:28:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[behaviors]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[comfort food]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[neocortex]]></category>
		<category><![CDATA[rational brain]]></category>
		<category><![CDATA[rational mind]]></category>
		<category><![CDATA[spending spree]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=985</guid>
		<description><![CDATA[How much of your motivation is based on your feelings?  And how much is based on logical needs? Every decision we make is made with our emotions, and we justify with logic.  When we spend money, it gives us a high.  The &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/08/03/emotional-motivations/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Surface Level or Deep Thinker?</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/08/02/surface-level-or-deep-thinker/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/08/02/surface-level-or-deep-thinker/#comments</comments>
		<pubDate>Tue, 02 Aug 2011 14:12:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
		<category><![CDATA[human factors]]></category>
		<category><![CDATA[intention]]></category>
		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[business conflict resolution]]></category>
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		<category><![CDATA[DISC]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[meaning]]></category>
		<category><![CDATA[multi-tasking]]></category>
		<category><![CDATA[perception]]></category>
		<category><![CDATA[personality behaviors]]></category>
		<category><![CDATA[personality styles]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=976</guid>
		<description><![CDATA[Think of your staff &#8230; each one uses a different thought process  when faced with a challenge. Some will look at the personal side and how it will affect the team, others look at the situation from a strictly-business perspective.  &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/08/02/surface-level-or-deep-thinker/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		</item>
		<item>
		<title>Is &#039;always&#039; always and &#039;never&#039; never?</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/04/26/is-%e2%80%98always%e2%80%99-always-and-%e2%80%98never%e2%80%99-never/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/04/26/is-%e2%80%98always%e2%80%99-always-and-%e2%80%98never%e2%80%99-never/#comments</comments>
		<pubDate>Tue, 26 Apr 2011 15:04:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[interpretation]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[always]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[meaning]]></category>
		<category><![CDATA[never]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=127</guid>
		<description><![CDATA[Even when we think we know what we are saying, our words can still be ambiguous. For instance: When you yourself says the word ‘always’, what percentage of time does that event occur? Does &#8216;always&#8217; occur 100% of the time? &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/04/26/is-%e2%80%98always%e2%80%99-always-and-%e2%80%98never%e2%80%99-never/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#039;Communication Difficulties&#039; Comes in Third</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/04/12/communication-difficulties-comes-in-third/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/04/12/communication-difficulties-comes-in-third/#comments</comments>
		<pubDate>Tue, 12 Apr 2011 15:23:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Aviation]]></category>
		<category><![CDATA[Aviation Posts]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[ASRA]]></category>
		<category><![CDATA[BC&A]]></category>
		<category><![CDATA[consequences]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[EMS]]></category>
		<category><![CDATA[fight or flight]]></category>
		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=289</guid>
		<description><![CDATA[A recent safety reported the top ten threats to safety: Mission Preparation/Operational Pressure                    93% Excessive Workload                                                      84% Communication Difficulties                                            75% . . . Distractions                                                                  28% Pilot                                                                              17% Assume]]></description>
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		</item>
		<item>
		<title>Emotions Rule!</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/03/31/emotions-rule/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/03/31/emotions-rule/#comments</comments>
		<pubDate>Thu, 31 Mar 2011 20:56:38 +0000</pubDate>
		<dc:creator>shari2008</dc:creator>
				<category><![CDATA[Aviation]]></category>
		<category><![CDATA[Aviation Posts]]></category>
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		<category><![CDATA[Events]]></category>
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		<category><![CDATA[AIN online]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[Aviation International News]]></category>
		<category><![CDATA[emotional brain]]></category>
		<category><![CDATA[emotional intelligence skills]]></category>
		<category><![CDATA[emotional mind]]></category>
		<category><![CDATA[emotional turmoil]]></category>
		<category><![CDATA[flight attendants]]></category>
		<category><![CDATA[flight technicians]]></category>
		<category><![CDATA[NBAA]]></category>
		<category><![CDATA[NBAA FA/FT]]></category>
		<category><![CDATA[neocortex]]></category>
		<category><![CDATA[rational mind]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/?p=2294</guid>
		<description><![CDATA[At the Flight Attendants Conference 2010 , Matt Thurber wrote a compelling summary of the entire conference.  He captured the high points of my session &#8212; Emotions Rule! &#8212; scroll down for an interesting read!]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Cheap Aftershave</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/03/19/cheap-aftershave/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/03/19/cheap-aftershave/#comments</comments>
		<pubDate>Sat, 19 Mar 2011 15:13:55 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[emotional mind]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=896</guid>
		<description><![CDATA[I heard this recently on a TV show &#8230; &#8220;I can smell doubt coming from you like cheap aftershave&#8221; What a great picture that paints!  How effectively are you painting your message? Whether we paint our messages with color, visuals, &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/03/19/cheap-aftershave/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<item>
		<title>Stopping at the amygdala &#8230;.</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/02/10/stopping-at-the-amygdala/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/02/10/stopping-at-the-amygdala/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 16:12:38 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[emotional intelligence techniques]]></category>
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		<category><![CDATA[EQ]]></category>
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		<category><![CDATA[stress]]></category>

		<guid isPermaLink="false">http://www.cornerstonestrategiesllc.com/blog/?p=570</guid>
		<description><![CDATA[while en route to your neo-cortex can cause you all sorts of problems! A key point to know is how your brain reacts to threats.  We feel before we think. Emotions come before thoughts. Your amygdala houses your emotions and &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/02/10/stopping-at-the-amygdala/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Fiddler on the Roof</title>
		<link>http://www.cornerstonestrategiesllc.com/2011/02/09/fiddler-on-the-roof/</link>
		<comments>http://www.cornerstonestrategiesllc.com/2011/02/09/fiddler-on-the-roof/#comments</comments>
		<pubDate>Wed, 09 Feb 2011 17:15:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
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		<category><![CDATA[praise]]></category>

		<guid isPermaLink="false">http://cornerstonestrategiesllc.com/blog/?p=36</guid>
		<description><![CDATA[One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty.  One action that can easily show their appreciation is to praise their staff.  Remember: our emotions &#8216;arrive&#8217; before our thoughts.  How we feel &#8230; <a href="http://www.cornerstonestrategiesllc.com/2011/02/09/fiddler-on-the-roof/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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