Thursday, April 22nd, 2010
I was thinking back over the on-line assessments I’ve taken. One was emotional intelligence .. and quite an interesting assessment … I find many of these to have some statements that can be interpreted several ways. Here were my challenges:
I get bored with many activities and hobbies
Now does this mean that I get bored if I have many activities and hobbies underway simultaneously? Or I get bored with a large number of activities and hobbies; in other words, not many activities and hobbies can hold my attention? The ambiguous word here is ‘many’. What number constitutes ‘many’?
I use free time to learn things that might be useful in the future
Here the ambiguous word is not ‘might’, it’s ‘useful’. Useful for what? The future. That is a very broad word. I had someone tell me that in Stephen Covey’s 2 x 2 model [important / not important / urgent / not urgent] (more…)
Tags: ambiguous words, assessment, communication, EI, emotional intelligence techniques, EQ, Stephen Covey
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Tuesday, February 2nd, 2010
while en route to your neo-cortex can cause you all sorts of problems! Last week I was in San Antonio Texas giving a breakout session for NBAA’s Schedulers and Dispatcher’s Conference on getting results with no authority. A key point to know is how (more…)
Tags: amygdala, amygdala hijack, communications, conflict, emotional intelligence techniques, EQ, neo-cortex, stress
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Friday, May 29th, 2009
The most recent Supreme Court Justice appointee has been getting a lot of publicity, as expected. These Justices handle perhaps the most difficult judgment cases in the United States. This is where all appeals end. Depending on the viewpoints of the Justices, their decisions could actually change the climate of (more…)
Tags: communications, EI, emotional intelligence skills, emotional intelligence techniques, EQ, leadership, Sonia Sotomayor, Supreme Court Justice
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