NASA Ames Research Center reported that 70% of all ASRS reports were because of communication errors, and expectation error was the highest single cause. Expectation error – the hearing or seeing what you have heard or seen in the past … Continue reading
expectation error
Filling in your own blanks
February 1, 2012 By admin
Filed under: Aviation Posts, communication, emotional intelligence techniques, human factors, intention, interpretation, listening · Tagged: communication, emotional intelligence skills, emotional intelligence techniques, expectation error, human factors, intention, listening, meaning, multi-tasking, NASA, NASA Ames Research Center, neuroscience, thin-slicing · Permalink
Cockpit Acoustics
November 5, 2009 By admin
I was re-reading an article in a prior edition of Business & Commercial Aviation, entitled Cockpit Cacophony. It states that “The noisy cockpit environment certainly doesn’t help the communication of important information. A review of 250 NASA ASRS …. business … Continue reading →
Filed under: Aviation Posts, communication, human factors, intention, interpretation, listening · Tagged: BC&A, Business & Commercial aviation, cockpit, communications, expectation error, fatigue, human factors, interpretation, listening, multi-tasking, neo-cortex, rational mind · Permalink
