Sally, a client, recently told me that she received some feedback on her behaviors that was presented as ‘constructive criticism’. “Shari it was not constructive at all. they were flat-out rejecting how I handled a meeting. There was nothing constructive … Continue reading
Learned and Selective Perception
When we are under stress, we regress to the behaviors that we are most comfortable with, the ones that we can do without conscious thought.In the middle of an argument, we may find we behave the same way we did … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation Permalink
Thank you in different ways
How often do you give thanks for all that you have … family, health, attitude, food, home and clothing ….. How do you thank the people in your life? How many different ways can you find to say ‘thank you’? Let … Continue reading
70 Unproductive Days a Year
I found an article in the Houston Business Journal citing the research done by Proudfoot Consulting. The leading cause of unproductive time on a global basis is poor supervision: 31% of people say they have a lack of supervision in … Continue reading
Fiddler on the Roof
One topic that comes up fairly regularly when my clients want to improve employee engagement and loyalty. One action that can easily show their appreciation is to praise their staff. Remember: our emotions ‘arrive’ before our thoughts. How we feel … Continue reading
Addressing Nuts and Bolts before Planes and Cars
As a leader, how intuitive are you to what your followers are saying — and what they are not saying? Do you clear your mind of extraneous clutter before addressing issues? Do you dwell on what you will say and … Continue reading
What? Feedback doesn’t work?
Author Charles Jacobs states in his article, Why Feedback Doesn’t Work and Other Surprising Lessons from the Latest Brain Science*, “Using functional magnetic resonance imaging, or fMRI as it’s known in the field, scientists are now able to watch the … Continue reading
Copywrited words … do words really matter?
Words …. they have already been a hot topic this political season. Do we ‘own’ words … just because we said it does that mean that someone else cannot use those same words? Are there any new ideas in the … Continue reading
Filed under: communication, leadership, listening Permalink
Ladder of Influence leads to Misguided Beliefs
How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading