Tuesday, November 3rd, 2009
I found an article in the Houston Business Journal citing the research done by Proudfoot Consulting. The leading cause of unproductive time on a global basis is poor supervision: 31% of people say they have a lack of supervision in their workplace. The article does not state who the (more…)
Tags: communications, delegating, emotional intelligence skills, emotional intelligence techniques, emotional mind, feedback, Houston Business Journal, lack of supervision, leaders, Proudfoot Consulting
Posted in communication, emotional intelligence techniques, human factors, intention, interpretation, leadership, listening | 1 Comment »
Tuesday, October 28th, 2008
I was reading an article in the Houston Business Journal “Mistakes happen: The skill is in knowing how to limit the damage” by Maura Schreier-Fleming. She states that, after receiving an email that contained mistakes, the company sent out another email stating “…we are taking appropriate action so this does (more…)
Tags: communications, FedEx, Houston Business Journal, interpretation, misunderstandings, NBAA, Orlando
Posted in communication, intention, interpretation, leadership | No Comments »