I flew from Houston Hobby to Chicago Midway last week. As I usually do, I asked the Southwest Gate Agent how full the plane will be. I thought I heard the agent say “The plane holds 120. We are booked … Continue reading
Houston Hobby
The Flight Is Terribly Overbooked
October 28, 2011 By admin
Filed under: communication, interpretation, listening · Tagged: Chicago Midway, communications, Houston Hobby, interpretation, listening, Southwest Airlines · Permalink
Too Much Information from the Captain?
August 5, 2010 By admin
I recently attended the National Speakers Association Annual Conference in Times Square, New York City. The American Airlines flight from Houston Hobby to LaGuardia was close to the flight from heck. It actually began the night before we left and … Continue reading →
Filed under: Aviation Posts, communication, intention, interpretation, leadership, listening · Tagged: American Airlines, Captain, communication, Houston Hobby, leadership, listening, Marriott Marquis, National Speakers Association, New York City, Times Square · Permalink
