How many times do you play the same situation over and over again? What is your reaction when someone says “We tried that before and it didn’t work”? Using the ladder of influence, you start with the facts that you … Continue reading
Aviation Human Factors: The Pilot Ego Part 2
The Pilot Ego – what a unique breed. In my sessions, I present what Captains thought of their co-pilots and what co-pilots thought of their Captains. More research has brought to light other interesting facts: Psychologists have studied pilots and … Continue reading
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Mind Control … or Mind In Control?
Are you in control? Do you need to feel you are in control? Certain personality types do indeed need to be in control. There is a a clear human factors term for this … “Perceived Control”. According to Human Factors … Continue reading
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Resume Who’s Navigation?
Communication is difficult enough without having to think through and explain absolutely everything we say. In certain professions, however, vague communications can be disastrous or even deadly. The solutions to many of our mistakes, or our friction, is quite simple … Continue reading
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When is a question not a question?
The human factors in aviation accidents is fascinating.Looking at this from a communications perspective, one of the events that sticks out in my mind, probably because it happens frequently to all of us, is the air traffic controller made a … Continue reading
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Smile your way through stress
Think of one specific word that makes you smile — remember to say aloud that word when you feel tension and stress rising in your body.
Filed under: emotional intelligence techniques, human factors, intention, leadership Permalink