Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

intention

I Want to Make People Laugh

I love old movies … the dialog, the classic stories, the high acting quality. And I grew up on them, so they hold great childhood memories. I was watching an episode of Night Gallery entitled “Make Me Laugh”. It’s the … Continue reading

Confusion Reigns with Assessments

Even though I am a distributor of, and believe strongly, in the DiSC behavioral assessment, I have been researching other assessments, learning styles and behavioral models. Talk about an overwhelming task! There are at least a dozen types, including Myers … Continue reading

Behold the Ultimate Truth!

Why don’t we tell others how to manage or communicate with ourselves? This seems like a very simple concept, doesn’t it? Think about how much easier, or simpler, our lives would be if we were forthright with this information. Aahh … Continue reading

All you need is …. remember we're in the workplace

I gave a Supervisor and Communications seminar recently to first and second level supervisors.  One of the topics the President wanted me to discuss was “How do you let your direct reports, and others that are not your direct reports, … Continue reading

Are Interpretations Reality?

We seem to go in cycles of “You said ….” “No I didn’t, I said …” “No you didn’t …”, and we are in the midst of one of those cycles now.  I am reminded of a trip to an … Continue reading

Transformational vs. Transactional = Women vs. Men

We know that men and women think differently. A recent study by Northwestern University in Chicago reports: the best bosses are inspirational mentors who encourage their subordinates to develop their abilities and creatively change their organisations. This is referred to … Continue reading

Poor Performance = Bad Behavior?

Interesting discussion I had recently in a Behavioral Leadership seminar: does poor performance indicate bad behavior? Is a person with bad behavior always a poor performer? Does a poor performer always have bad behavior? What constitutes ‘bad behavior’? Is it … Continue reading

Is 'always' always and 'never' never?

Even when we think we know what we are saying, our words can still be ambiguous. For instance: When you yourself says the word ‘always’, what percentage of time does that event occur? Does ‘always’ occur 100% of the time? … Continue reading

'Communication Difficulties' Comes in Third

A recent safety reported the top ten threats to safety: Mission Preparation/Operational Pressure                    93% Excessive Workload                                                      84% Communication Difficulties                                            75% . . . Distractions                                                                  28% Pilot                                                                              17% Assume

Points To Ponder: Certainty or Accuracy

I saw this on a television series about attorneys — it’s an interesting statement: When a witness tells the jury that he’s absolutely sure, then the jurors often conclude that he’s absolutely right.  Certainty only proves certainty, not accuracy. Their … Continue reading