Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

interpretation

Just how tall is that wall?

You don’t know why it happens yet it does.  You see someone you dislike and your defenses rise up like a rocket.  You can feel your muscles tense, your jaw tighten and words that want to erupt from your throat.  … Continue reading

Assumptions and interpretations

If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences.  Are you seeing and interpreting … Continue reading

Crabs on a plane! Passenger attacked

HOUSTON — Three fishing buddies were returning from Port Lavaca on Tuesday night when their single-engine plane stalled in mid-air. The small Cherokee was put down in a vacant lot, about a mile short of the runways at Hobby Airport.The … Continue reading

Communication Funnies

A mother was showing her young son how to zip up his coat.  “The secret,” she said, “is to get the left part of the zipper to fit in the other side before you try to zip it up.”  Confused, … Continue reading

"I trust you" to do what?

How many times do you hear what you want to hear, or understand someone else’s words from your own perspective?  In a leadership course I led, ‘trust’ was an interesting topic.  That is one of this company’s core values, and … Continue reading

Talking Emails

Electronic communication is our way of life and unfortunately oftentimes our primary method of communication.  The same words can be read and interpreted several different ways, especially when all words are uniform (no bold, italics or emoticons).  For instance, how … Continue reading

Sarcasm or Intentionally Forcing Happiness?

Remember this scene from “The Sound of Music” … It’s Maria’s [Julie Andrews] first evening dinner with the Captain and the children.  Earlier that day the children placed a frog in her dress pocket.  Instead of chastising them, she took … Continue reading

The Flight Is Terribly Overbooked

I flew from Houston Hobby to Chicago Midway last week. As I usually do, I asked the Southwest Gate Agent how full the plane will be. I thought I heard the agent say “The plane holds 120. We are booked … Continue reading

Planes in PJ’s?

“Frontier Airlines pulled blankets and pillows off its planes late last month …” When I first read this opening sentence, my immediate thoughts were of these planes, probably enjoying the cool evening Denver air, and glad it was not in … Continue reading

What do you see … part 3

This one is quite tricky! The word TEACH reflects as LEARN! What do