Where Behavioral Leadership Meets Emotional Intelligence – Shari Frisinger

leadership

Assumptions and interpretations

If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences.  Are you seeing and interpreting … Continue reading

Deal or No Deal

I was watching reruns of “Deal or No Deal”  – what a show that robs the contestant’s minds of sensibility.  In this particular episode, the banker offered the female contestant $266,000 for her briefcase. To tempt her more, he offered … Continue reading

"I trust you" to do what?

How many times do you hear what you want to hear, or understand someone else’s words from your own perspective?  In a leadership course I led, ‘trust’ was an interesting topic.  That is one of this company’s core values, and … Continue reading

Triggering the emotions of others

Many people ‘wander’ through life not cognizant of the effect they have on others.  Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone.  They believe it is … Continue reading

Talking Emails

Electronic communication is our way of life and unfortunately oftentimes our primary method of communication.  The same words can be read and interpreted several different ways, especially when all words are uniform (no bold, italics or emoticons).  For instance, how … Continue reading

Defensive fuel to flame fires

Think of the last conversation you had that escalated to a more intense level than you would have liked.  Your ‘Amy/Andy’ felt threatened.  When a threat is sensed, defenses rise.  As a result, conversations become power struggles.  You may toss … Continue reading

Inside your brain: Techniques for reducing conflict with coworkers

When cooperation with coworkers is at a low level, conflict increases, productivity  decreases, tempers are shortened, deadlines are missed and safety is compromised.  These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading

Fightin’ Words

Your words, voice tone and inflection can elicit powerful emotions from others, without you realizing it. “Fightin’ Words” are those words that can trigger your emotions and cause you to become defensive.  In my leadership and communication workshops, participants do … Continue reading

What? Feedback doesn’t work?

Author Charles Jacobs states in his article, Why Feedback Doesn’t Work and Other Surprising Lessons from the Latest Brain Science*, “Using functional magnetic resonance imaging, or fMRI as it’s known in the field, scientists are now able to watch the … Continue reading

The Longest Sentence

I found this on the internet while I was researching company mission statements: We are in the business of creating, gathering, aggregating, organizing, packaging and disseminating compelling content through …. “ and continued on for another 26 words! Now tell … Continue reading