If you believe the research that your eyes sends bits and pieces of information about your environment to your brain and that this information what you believe is true based on your past emotional experiences. Are you seeing and interpreting … Continue reading
Deal or No Deal
I was watching reruns of “Deal or No Deal” – what a show that robs the contestant’s minds of sensibility. In this particular episode, the banker offered the female contestant $266,000 for her briefcase. To tempt her more, he offered … Continue reading
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Triggering the emotions of others
Many people ‘wander’ through life not cognizant of the effect they have on others. Others simply do not care – they are who they are and they will not change their people-interaction-skills or techniques for anyone. They believe it is … Continue reading
Talking Emails
Electronic communication is our way of life and unfortunately oftentimes our primary method of communication. The same words can be read and interpreted several different ways, especially when all words are uniform (no bold, italics or emoticons). For instance, how … Continue reading
Defensive fuel to flame fires
Think of the last conversation you had that escalated to a more intense level than you would have liked. Your ‘Amy/Andy’ felt threatened. When a threat is sensed, defenses rise. As a result, conversations become power struggles. You may toss … Continue reading
Inside your brain: Techniques for reducing conflict with coworkers
When cooperation with coworkers is at a low level, conflict increases, productivity decreases, tempers are shortened, deadlines are missed and safety is compromised. These high stress levels fuel conflict and disharmony, which directly affects productivity and damages your safety culture. … Continue reading
Fightin’ Words
Your words, voice tone and inflection can elicit powerful emotions from others, without you realizing it. “Fightin’ Words” are those words that can trigger your emotions and cause you to become defensive. In my leadership and communication workshops, participants do … Continue reading
Filed under: Aviation, Aviation Posts, communication, human factors, intention, interpretation, leadership Permalink
What? Feedback doesn’t work?
Author Charles Jacobs states in his article, Why Feedback Doesn’t Work and Other Surprising Lessons from the Latest Brain Science*, “Using functional magnetic resonance imaging, or fMRI as it’s known in the field, scientists are now able to watch the … Continue reading
The Longest Sentence
I found this on the internet while I was researching company mission statements: We are in the business of creating, gathering, aggregating, organizing, packaging and disseminating compelling content through …. “ and continued on for another 26 words! Now tell … Continue reading
Filed under: communication, intention, interpretation Permalink
