It seems no matter what the economy is doing, keeping good employees is the #1 concern of executives. The #1 reason those good employees leave is still bad managers, according to a recent article in the Atlanta Business Journal. “Unhappiness … Continue reading
Getting Results with No Authority
NBAA Schedulers & Dispatchers Conference, San Antonio, TX Winning the respect of chief pilots, directors of maintenance and others in your organization is crucial to your success, and possibly the success of your flight department – but your expertise only … Continue reading
Filed under: Aviation, Aviation Posts, communication, emotional intelligence techniques, Events, human factors Permalink
NBAA S&D PDP: The Voice of Leadership…
How Leaders Inspire, Influence & Achieve Results It’s a fact of organizational life: to lead well you must communicate well, especially in the fast-paced results-oriented atmosphere of business aviation where time can be of the essence. Identifying your triggers and … Continue reading
Filed under: Aviation, emotional intelligence techniques, Events Permalink
New Year's Resolutions
So here we are, about six weeks short of 2010. How have you done with your 2009 Resolutions, or the goals you have set for yourself this year? Or do you not set them because you lose interest in them? … Continue reading
Filed under: communication, intention Permalink
Decision makes have become ‘deer’
Mentoring and faciliting executives is vastly different than having middle managers or new supervisors in the class. I spend more time with the higher executives digging deep into the far-reaching consequences and implications of average people skills [emotional intelligence]. New supervisors … Continue reading
Filed under: communication, intention, interpretation, leadership Permalink
Truth or Consequences
In a recent leadership seminar I was facilitating, the topic of behavior [specifically bad behavior] and the consequences of that behavior. So often I get asked “why does management let so-and-so continue to act that way …” when they reference … Continue reading
Filed under: communication, intention, interpretation, leadership Permalink
Learned and Selective Perception
When we are under stress, we regress to the behaviors that we are most comfortable with, the ones that we can do without conscious thought. In the middle of an argument, we may find we behave the same way we … Continue reading
Filed under: Aviation Posts, communication, human factors, intention, interpretation Permalink
